Trisha Hohnecker
Peosta,IA
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Claims and Coding Manager
Grand River Medical Group
Dubuque, IA
05.2004 - Current
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Communicated with patients with compassion while keeping medical information private.
- Reviewed incoming requests from other departments requiring changes or additions to existing codes.
- Monitored progress of code development projects and provided feedback as needed.
- Maintained records of all changes made to the code system, ensuring accurate tracking of revisions.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Performed periodic reviews of coded documents against original source material, verifying accuracy.
- Ensured compliance with applicable laws and regulations pertaining to coding practices.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Provided training and support to coding staff on current industry standards.
- Analyzed existing systems and procedures related to coding activities, recommending improvements when necessary.
- Collaborated with other teams to identify opportunities for streamlining code management process.
- Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
- Developed coding standards and guidelines to ensure accuracy of data entry.
- Recruited, hired and trained new medical and facility staff.
- Resolved coding issues in a timely manner, including discrepancies between codes used by different departments.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Prepared reports outlining overall performance of the coding department and identified areas needing improvement.
- Conducted regular audits on coding processes for quality assurance.
- Explained policies, procedures and services to patients.
- Reviewed coded documents for accuracy before submitting them for processing.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Implemented new technologies and processes for improving the efficiency of coding operations.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
Volunteer Paramedic Specialist
Centralia Peosta Fire and EMS
Peosta, IA
01.2008 - 01.2024
- Evaluated patient response to treatments administered during transport to ensure optimal outcomes.
- Attended training sessions, maintained required certifications and kept current in lifesaving techniques and technologies.
- Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
- Suctioned airways to clear obstructions and help patients breathe.
- Assessed emergency situations and prioritized medical care for patients.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Responded quickly to medical emergencies to promote best possible health outcomes.
Education
EMT/Paramedic Specialist - Paramedic Specialist
Northeast Iowa Community College
Peosta05-2010
Some College (No Degree) - Human Services
Upper Iowa University
Fayette, IASkills
- Medical Billing
- Documentation Oversight
- Clinical Documentation
- Training and Mentoring
- Medical Terminology
- Workflow Management
- Healthcare Claim Coding
- Coding Error Resolution
- Claims Processing
- Revenue Cycle Management
- HIPAA Compliance
Affiliations
- Iowa Healthcare Leaders Association- Payer Relations Committee Chair, Board of Directors, Legislative Committee, Bylaws Committee
- J5 CAC (Contractor Advisory Committee
- Member of AAPC
- Member of NAMAS
References
- Jennifer Steines, former CFO Grand River Medical Group, direct supervisor (563) 599-9689
- Justin Hafner, former CEO, Grand River Medical Group (520) 440-4949
- Stephanie Mescher, Complaince and auditing, Grand River Medical Group (563) 543-1399
Timeline
Volunteer Paramedic Specialist
Centralia Peosta Fire and EMS
01.2008 - 01.2024
Claims and Coding Manager
Grand River Medical Group
05.2004 - Current
EMT/Paramedic Specialist - Paramedic Specialist
Northeast Iowa Community College
Some College (No Degree) - Human Services
Upper Iowa University
Similar Profiles
DANNA HENRYDANNA HENRY
Licensed Practical Nurse at Grand River Medical GroupLicensed Practical Nurse at Grand River Medical Group
Suzanne GansenSuzanne Gansen
RN at Grand River Medical GroupRN at Grand River Medical Group
Makenzie FaustMakenzie Faust
Patient Billing Representative at Grand River Medical GroupPatient Billing Representative at Grand River Medical Group