Trisha Johnson
St. Charles,MN
Summary
Experienced with coordinating patient records, scheduling, and communication within healthcare units. Utilizes strong organizational and multitasking skills to support medical staff and streamline operations. Track record of maintaining accurate patient information and ensuring efficient unit operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Health Unit Coordinator
Mayo Clinic
04.2012 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
- Provided Notary services to assist providers.
Education
Rochester Community & Technical College
RochesterSkills
HIPAA Compliance Understanding
Professionalism and Ethics
Records Management
Critical thinking abilities
Workflow Coordination
Healthcare Software Knowledge
Timeline
Health Unit Coordinator
Mayo Clinic
04.2012 - Current
Rochester Community & Technical College
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