Trisha Johnson

• Assisted in daily operational management, ensuring efficient workflow and team coordination.
• Supported development of strategic initiatives to enhance overall business performance.
• Participated in staff training sessions, learning key operational processes and best practices.
• Contributed to inventory management efforts, maintaining accurate stock levels and organization.
• Engaged with customers to gather feedback, improving service delivery and satisfaction levels.

Was the shift manager of the breakfast/lunch shifts. Insuring product avability, watching labor and make changes as needed to keep store profitable for the day. Forfill positions nessary for smooth flow of operations, inventory checks and money management.

Was the shift manager primarily for the dinner/ closing shifts. Insuring product avability, watching labor and make changes as needed to keep store profitable for the day. Forfill positions nessary for smooth flow of operations, inventory checks and money management, end of day paperwork and close the store.

Worked in a residential group home with 3 individuals who was diagnosed with mental health or behavioral disorders, teaching life skills for self sufficiency with the end goal of living independently some day. Assisted and coached cooking meals, doing their laundry, going out in the community to grocery shop, vollenteering, and create wellness plans and goals to name a few skills and life experiences i assisted with. Gave medications, end of shift documentation, conflict resolution between room mates and even staff members at times. And most importantly have fun and develop those trusting relationships with each of them so they have someone they can rely on for support when needed!

Assisted many different types of people in their home or in the community with various types of needs, including hygiene assistance, house cleaning, companionship, running errands and teaching life skills at times. Gained alot of experiance with tramatic brain injury and the struggles recovering and coping with that on a daily basis.