Summary
Overview
Work History
Education
Skills
Timeline
Generic
Trisha Jones

Trisha Jones

Nashua,NH

Summary

Dynamic Event Coordinator with a proven track record at Margaritas Mexican Restaurant, excelling in project management and client relationship development. Expert in logistics management, I successfully enhanced event attendance through creative marketing strategies and maintained budget compliance across multiple projects. Known for exceptional communication skills and a keen attention to detail.

Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.

Overview

27
27
years of professional experience

Work History

Event Coordinator

Margaritas Mexican Restaurant
10.2023 - Current
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Developed creative marketing materials that generated interest and boosted event attendance.
  • Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
  • Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
  • Conducted post-event analysis, identifying areas of improvement for future events.
  • Implemented protocols and procedures to effectively manage planning process.
  • Created detailed timelines and budgets for events to meet all deadlines.

Secretary

State of NH DHHS - DCYF
12.2022 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing investigation files and reports. Followed all confidentiality standards of the NH State Division.
  • Answered multi-line phone system and quickly triaged callers to the right worker or department.
  • Maintained daily report documents that were sent to Police and County Attorneys. Also manages notifications for social workers of court hearing reports due.
  • Scheduled the use of conference rooms.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Managed sensitive and confidential information with discretion, upholding integrity of the Division and the clients.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Liaised between clients, medical offices, court house staff and police departments to maintained effective lines of communication.

Family Service Associate

NH DHHS - Division of Family Assistance
07.2020 - 12.2022
  • Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
  • Provided accurate answers and solutions to customer concerns, inquiries and complaints. This was via phone and face to face interaction at the office.
  • Managed client issues with benefits and documentation.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Assisted customers with inquiries, resolving issues promptly for improved assistance for families.
  • Processed and handled scheduling of all Benefit ( Food stamp, Medicaid, and Cash Assistance) application appointments, cancellations and rescheduling.

Bartender Shift Manager

Margaritas Mexican Resturant
11.1998 - 03.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
  • Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

General Studies

Nashua High School
Nashua, NH
06-2001

Skills

  • Event planning
  • Project management
  • Scheduling
  • Time management
  • Guest relations
  • Schedule management
  • Logistics management
  • Client relationship development
  • Records management
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication

Timeline

Event Coordinator

Margaritas Mexican Restaurant
10.2023 - Current

Secretary

State of NH DHHS - DCYF
12.2022 - Current

Family Service Associate

NH DHHS - Division of Family Assistance
07.2020 - 12.2022

Bartender Shift Manager

Margaritas Mexican Resturant
11.1998 - 03.2020

General Studies

Nashua High School

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