Trisha Lauer
Sullivan,MO
Summary
I am a creative, energetic self starter with great customer service skills. I have earned many awards in my previous employers for my good attitude and the way i handle all situations. I am looking for a rewarding career that challenges me and helps continue to make me grow as an employee and as a person.
Overview
6
6
years of professional experience
Work History
Assistant Administrator
Delmar Gardens On The Green
Chesterfield, MO
05.2023 - Current
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Organized and maintained filing system for all documents related to administration, such as contracts, personnel records, customer data.
- Created reports using MS Office Suite programs.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Identified staffing needs, recruited and trained staff members, monitored performance, and conducted annual reviews.
- Conducted quality assurance activities to evaluate the effectiveness of care provided by staff members.
- Created strategic plans to promote growth and development of the facility's services.
- Collaborated with medical directors on matters related to resident care standards and clinical practices.
- Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
- 24/7 safety oversight for 105 residents.
- Supervised 115+ employees
Certified Occupational Therapist Assistant
TMC - Therapy Management
St Louis, MO
11.2022 - Current
- Documented patient treatment plans and recovery progress.
- Used therapeutic exercises and activities to improve strength, endurance and range of motion in patients.
- Collaborated with internal and external multidisciplinary team to generate effective interventions.
- Promoted maximum independence by selecting and constructing therapies according to individual's physical capacity and interest.
- Completed staff training and education for body mechanics during lifting and transfers.
Therapy Program Director
Reach Health
Rolla, MO
07.2018 - 11.2022
- Developed and maintained positive working relationship with patients, physicians and other team members.
- Maintained progress notes and documentation for patient health records.
- Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care.
- Marketed our rehab program to many physicians, hospitals and specialty clinics.
- Managed 10+ therapists
- Completed training and education to all facility staff regarding health safety and ergonomics during transfers etc.
Interim Administrator
Reach Healthcare Services
, Ohio
12.2021 - 08.2022
- Directed daily operations at facility caring for more than 80 individuals.
- Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
- Directed budget administration for facility with more than $100.000 in yearly expenses, including AP/AR and claims processing.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Contacted Medicare and Medicaid intermediaries to confirm cost reports.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Marketed our facility and patient programs to hospitals. social workers, and physicians groups as well as specialty clinics.
- Supervised more than 100 employees.
Education
Associate of Applied Science - OT Assistant
Missouri College
St Louis, MO05.2000
Skills
- Patient Positioning Understanding
- Outcome Planning
- Acute and Rehabilitative Care
- Medical Coding Capability
- Team Player
- Great customer service skills
- Good supervisory skills
- Creative/ energetic
- Self Starter
- Flexible
- Successful staff mentor
- Empathetic
Timeline
Assistant Administrator
Delmar Gardens On The Green
05.2023 - Current
Certified Occupational Therapist Assistant
TMC - Therapy Management
11.2022 - Current
Interim Administrator
Reach Healthcare Services
12.2021 - 08.2022
Therapy Program Director
Reach Health
07.2018 - 11.2022
Associate of Applied Science - OT Assistant
Missouri College
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