Hi, I’m
Trisha Lennox
Enterprise Account Manager
South Jordan,UT
Summary
Accomplished Senior Enterprise Manager consistently ranked as the top performer within the state/division, achieving an impressive month-over-month growth rate of over 600%. With a proven history of propelling revenue expansion, nurturing strategic alliances, and delivering unparalleled client satisfaction. Brings 17 years of expertise in managing and expanding critical accounts in the enterprise domain. Proficient in formulating and executing comprehensive account strategies, fostering enduring partnerships, and steering cross-functional cooperation to realize organizational goals. Skillfully identifies and harnesses emerging prospects to drive sustained business advancement, negotiating complex agreements, and exceeding sales targets. Strong leadership, communication, and problem-solving skills focused on driving profitability and customer success. Committed to delivering high-quality solutions that align with clients' evolving needs and business goals.
Overview
17
years of professional experience
4
Certificate
Skills
- Results-driven sales professional with proven track record of exceeding sales quotas by 600% MOM, and over 9 million in profit for 2024
- Sales Strategy Development
- Relationship Building and Management
- Customer Communication and Responsiveness
- Solution-Oriented Approach
- Upselling and Cross-Selling
- Negotiation and Closing
- Cold Calling and Prospecting
- Market Research and Analysis
- CRM and Sales Tools
- Team Collaboration
- Cyber Security
Accomplishments
- Over 9 million in revenue growth during 2024
- 600% month over month to quota 2024
- 300% month over month to quota 2023
- President Club winner YOY 2018, 2019, 2020, 2021, 2022, 2023, 2024
- Yearly Winner Circle/Elevate attendance (YTD Quota at or above 250% monthly) 2018, 2019, 2020, 2021, 2022, 2023, 2024
- Led/ Managed team last in district for performance becoming the number one in the region month over month.
- Winner of Women’s conference (Top performing women)
Work History
Lumen
Regional Enterprise Account Manager II
10.2023 - Current
Job overview
- Successfully increasing company profits over 9 million in 2024
- Exceeding monthly sales targets by 600% and improved profitability by utilizing effective forecasting techniques and sales strategies.
- Collaborated with businesses globally to provide innovative solutions, extensive resources, and optimize networking capabilities, organizational infrastructures, and operational efficiency.
- Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
- Demonstrated products, addressed inquiries, resolved concerns, and overcame objections to secure sales.
- Offered industry-leading equipment, expert knowledge, and a dedicated team to meet clients' specific requirements.
- Established and nurtured relationships with customers and the community to drive long-term business growth.
- Specialized in various areas including Coax, Dedicated Internet Access, Fiber, Multisite, Multi-phone Systems, Network Management, SD-WAN, DDoS Migrations, Telecommunications, Managed Connectivity, Managed Security, Managed Routers, Managed WiFi, and Professional Services.
Comcast Business
Senior Enterprise Account Manager
03.2021 - 10.2023
Job overview
- Results-driven sales professional with proven track record of exceeding sales quotas by 300% YTD 2023.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Led regular stakeholder meetings to review progress against goals, address challenges, and celebrate successes, fostering strong partnerships with key accounts.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Optimized resource allocation across the portfolio through diligent monitoring of project timelines leading to higher customer satisfaction rates.
- Cyber Security Knowledge: Deep understanding of cyber security concepts, technologies, and industry trends to effectively communicate and educate clients about potential threats and solutions.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Account Management: Proven ability to manage and grow key client accounts, including enterprise-level businesses, by building strong relationships, understanding their business needs, and providing exceptional customer service.
- Sales Strategy Development: Skilled in creating and implementing effective sales strategies tailored to enterprise clients, including identifying target markets, developing value propositions, and executing successful sales campaigns.
- Negotiation and Contract Management: Expertise in negotiating and closing high-value contracts, including pricing, terms, and service agreements, while ensuring win-win outcomes for both the organization and client.
- Strategic Planning and Execution: Proven ability to develop and execute strategic account plans aligned with business objectives, including setting targets, forecasting revenue, and monitoring progress.
- Solution-Oriented Approach: Skilled in understanding client pain points, analyzing complex business requirements, and developing customized solutions that address their specific needs and challenges.
- CRM and Sales Tools: Proficient in utilizing CRM systems and sales tools to manage customer data, track sales activities, generate reports, and ensure effective account management
- Analytical Skills: Ability to analyze sales data, market trends, and customer insights to identify opportunities for growth, optimize account performance, and make data-driven decisions.
- Adaptability and Resilience: Demonstrated ability to thrive in a dynamic and fast-paced environment, adapting quickly to changing market conditions, customer needs, and organizational priorities
- Ethical Conduct: Strong commitment to maintaining high ethical standards, integrity, and professionalism in all interactions and business dealings.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Verizon
Business Account Manager
06.2006 - 03.2021
Job overview
- Exceeding Sales Goals: Consistently surpass sales goals by a minimum of 150% MOM, demonstrating exceptional sales performance and achievement.
- Managed team of sales representatives, providing guidance, coaching and support.
- Hired, trained and built high-performing team of sales representatives.
- Unique Sales Strategies: Develop and implement customized sales strategies to sales team to use for high-profile clients using effective questioning techniques to uncover their specific needs and requirements.
- Needs Identification and Qualification: Expert at identifying and qualifying customer needs, enabling the development of tailored sales strategies that result in successful project closures with an 85% success rate.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Contract Management: Proficient in creating business contracts, processing orders, and ensuring the delivery of high-quality service to maintain and expand client relationships, fostering future business opportunities.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Maximizing Business Opportunities: Solution-focused approach to maximizing business opportunities and market penetration by leveraging strong supplier relationships and overseeing negotiations to deliver customized solutions that align with clients' business needs.
- Collaboration and Relationship Building: Skilled collaborator experienced in working closely with directors, architects, finance teams, and suppliers to drive profitability and deliver exceptional results through effective teamwork and relationship building.
Education
Amberton UniversityGarland, TX
BBA
12-2025
Certification
- CESP - Certified Enterprise Sales Professional: This certification is specifically designed for enterprise sales professionals, covering topics such as strategic account management, enterprise sales methodologies, complex sales negotiations, and managing enterprise-level customer relationships.
- CAPM - Certified Associate in Project Management: certification is a valuable credential for professionals seeking to demonstrate their knowledge and understanding of project management principles and practices.
- Salesforce Certified Sales Cloud Consultant: This certification is ideal for sales managers utilizing Salesforce CRM in their sales processes. It validates expertise in implementing and optimizing Salesforce Sales Cloud to drive sales productivity and revenue growth.
- CPSP - Certified Professional Sales Person
Work Preference
Work Type
Full TimeWork Location
RemoteHybridLanguages
English
Native or Bilingual
Software
Salesforce
Microsoft Word, Excel, Power point
CRMS
Microsoft Teams, Zoom, Skype
Power BI
Microsoft Dynamics 365
SAP
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