Summary
Overview
Work History
Education
Skills
Certification
Licenses
Timeline
Generic
TRISHA LYNN RASH

TRISHA LYNN RASH

ASHEBORO,NC

Summary

Results-driven analytical professional specializing in insurance underwriting, with extensive expertise in risk assessment, policy formulation, and premium rate determination. Proven success in minimizing financial losses through strong analytical skills and a deep understanding of risk management principles. Adept at improving operational efficiency by streamlining underwriting processes and customizing client solutions. Committed to leveraging data-driven insights to enhance decision-making and deliver exceptional service.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Live-In House Manager

Self-employeed
Asheboro, NC
12.2023 - Current
  • Created and managed budgets for travel, training, and team-building activities.
  • Organized and managed all inventory, supplies, and equipment for the residence.
  • Scheduled appointments with service providers such as landscapers, cleaners.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided transportation services when needed by picking up or dropping off family members or guests.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Acted as a liaison between residents and external contacts such as contractors or suppliers.
  • Managed guest accommodations including room preparation and check-in and check-out processes.
  • Ensured that all areas of the home were clean and orderly at all times.
  • Conducted regular inspections of property to identify any maintenance or repair needs.
  • Responsible for ordering groceries and other necessary items.
  • Negotiated contracts with vendors providing services such as landscaping or pest control.
  • Oversaw scheduling for events held at the residence.
  • Supervised deliveries, contractors, visitors, and guests on site.
  • Proposed or approved modifications to project plans.
  • Managed household accounts and organized financial documents.
  • Monitored security systems within the residence.
  • Created an emergency plan outlining procedures in case of natural disasters or other emergencies.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Maintained accurate records of expenses related to the upkeep of the residence.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed household errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed routine maintenance and repair.

Team Leader Lab Liaison

IDEXX Reference Laboratory
Greensboro, NC
03.2021 - 12.2023
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Held monthly Gemba meetings to review project updates, discuss issues, and brainstorm solutions.
  • Allocated resources effectively to ensure project completion within deadlines and budget.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Ensured compliance with legal and regulatory requirements in all team activities.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Completed monthly quality assurance duties to provide feedback for improvements.
  • Identified needs of customers promptly and efficiently.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assisted in creating training materials, and conducted group trainings on new processes or procedures.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Implemented strategies to take advantage of new opportunities.
  • Organized client meetings to provide project updates.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Fostered a culture of continuous improvement, encouraging innovation and efficiency.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Ensured compliance with all safety regulations in the workplace.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Monitored operations, and reviewed records and metrics to understand department performance.
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
  • Established clear expectations for employees, providing guidance when needed.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Maintained positive working relationship with fellow staff and management.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided excellent service and attention to customers through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided advice on best practices, policies and procedures relating to liaising duties.
  • Collaborated with senior management to identify areas of improvement within existing systems or strategies.
  • Compiled data from multiple sources for use in presentations or reports.
  • Collaborated and spoke with entities both inside and outside of the business.
  • Acted as a point of contact for customers, suppliers, and other third parties to support the delivery of services.
  • Identified opportunities for improvement in processes and procedures related to liaison activities.
  • Conducted research into customer needs and preferences in order to develop solutions that meet their requirements.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Lab Liaison

IDEXX Reference Laboratory
Greensboro, NC
09.2016 - 12.2023
  • Responded promptly to queries from customers or other stakeholders regarding services provided.
  • Collaborated with senior management to identify areas of improvement within existing systems or strategies.
  • Identified opportunities for improvement in processes and procedures related to liaison activities.
  • Conducted research into customer needs and preferences in order to develop solutions that meet their requirements.
  • Maintained up-to-date records of all interactions with customers or clients.
  • Ensured compliance with relevant legislation when carrying out liaison activities.
  • Developed and maintained effective relationships with internal and external stakeholders.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Organized client meetings to provide project updates.
  • Collaborated and spoke with entities both inside and outside of the business.
  • Implemented strategies to take advantage of new opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Supported the implementation of new technologies designed to improve customer experience.
  • Coordinated communications between teams to ensure accurate information was shared in a timely manner.
  • Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
  • Maintained positive working relationship with fellow staff and management.
  • Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
  • Identified needs of customers promptly and efficiently.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Compiled data from multiple sources for use in presentations or reports.
  • Provided excellent service and attention to customers through phone conversations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Updated and maintained databases with current information.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Veterinary Technician

Animal Medical Center of Greensboro
Greensboro, NC
  • Shaved surgical areas and placed IV catheters in preparation for surgery.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
  • Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
  • Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
  • Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
  • Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
  • Dispensed prescription medications upon request from veterinarians.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Delivered excellent service to pet owners to drive repeat business.
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Operated x-ray machines and exposed radiographic films.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Assisted with euthanasia when necessary according to veterinarian instructions.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
  • Performed routine laboratory procedures for hematology, urinalysis and serology.
  • Prepared and reviewed records and consent forms.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Supported veterinarians to drive quality care, advocate for pets and educate clients.
  • Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
  • Determined appropriate dosages of medication based on weight calculations using veterinary scales.
  • Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Prepared and labeled medications and instructed client on administration.
  • Educated clients on proper animal nutrition and preventive health care techniques.
  • Collected samples of bodily fluids to analyze for parasites or other diseases.
  • Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Education

High School Diploma -

GTCC
Grantsboro, NC
06-2001

Skills

  • Budget management
  • Inventory control
  • Event scheduling
  • Contract negotiation
  • Quality assurance
  • Customer relationship management
  • Time management
  • Problem solving
  • Personal shopping
  • Strong organization
  • Laundry management
  • Property maintenance
  • Housekeeping management
  • Menu planning
  • Vehicle maintenance
  • Security systems
  • Task delegation
  • Team collaboration
  • Data analysis
  • Resource allocation
  • Process improvement
  • Effective communication
  • Conflict resolution
  • Training facilitation
  • Representative experience
  • Assertiveness
  • Collaborative relationships
  • Cross-functional communications
  • High-pressure environments
  • Proficient in all Microsoft systems
  • Policies and procedures implementation
  • Verbal and written communication
  • Team leadership

Certification

Insurance Producer, Casualty, Property, 03/19/25, 21464378, Department of Insurance, North Carolina

Licenses

Notary Public, 08/26/2024

Timeline

Live-In House Manager

Self-employeed
12.2023 - Current

Team Leader Lab Liaison

IDEXX Reference Laboratory
03.2021 - 12.2023

Lab Liaison

IDEXX Reference Laboratory
09.2016 - 12.2023

Veterinary Technician

Animal Medical Center of Greensboro

High School Diploma -

GTCC

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TRISHA LYNN RASH