Trisha Mitchell
Herriman,UT
Summary
Directed cross-functional teams in commercial payments and financial services technology, leveraging over 15 years of industry experience. Oversaw understanding of Wells Fargo infrastructure and existing automations to enhance operational efficiency. Managed product development processes and change delivery for multiple applications. Led initiatives involving Mastercard Orbis for virtual account generation in payment manager and WVCP. Developed a comprehensive understanding of Wells Fargo commercial cards operational model and risk strategies. Guided cross-functional scrum teams to ensure successful initiative execution. Engaged with automation technologies, to streamline processes. Cultivated in-depth knowledge of Wells Fargo virtual card processing and backend services for card data movement. Executed Jira agile methodology, crafting epics and user stories for development. Strategically navigated project changes while maintaining a focus on risk management processes and controls.
Overview
9
9
years of professional experience
Work History
Lead Product Manager/Business Owner
Wells Fargo Bank
SLC, UT
06.2022 - Current
- Led initiatives in commercial payments and financial services technology, leveraging 15+ years of expertise. Oversaw integration with Wells Fargo infrastructure and optimization of existing automations.
- Oversaw comprehensive product development and change delivery efforts to enhance operational efficiency for over 15 years.
- Led implementation of Mastercard Orbis for virtual account generation at Wells Fargo. Oversaw integration of systems into ICCP to enhance operational efficiency. Drove initiatives to improve account management workflows.
- Spearheaded design, development, and execution of Wellsone Virtual Card Payments (WVCP) application, ensuring seamless transition for existing customer base.
- Mastered Wells Fargo commercial cards operational model and processes, emphasizing risk management strategies.
- Led cross-functional scrum teams and collaborated with partners to drive the effective implementation of strategic initiatives.
- Leveraged expertise in APIs, specifically Wells Fargo gateway, to enhance system integration and functionality.
- Leveraged expertise in virtual card processing and execution to ensure secure movement of card data.
- Crafted comprehensive epics and user stories within Jira Agile framework to enhance development processes.
- Demonstrated innovative thinking and adaptability in dynamic project environments to achieve end goals.
Business Execution Consultant
Wells Fargo Bank
SLC, UT
01.2017 - 01.2022
- Delivered comprehensive product support to enhance product initiatives through agile and waterfall frameworks.
- Led cross-functional teams and partners at all levels to drive initiative execution.
- Applied strategic risk management principles to ensure compliance with established processes, controls, and procedures.
- Utilized extensive knowledge of commercial card products to optimize customer service and support operational efficiency.
- Led the design, development, and testing of a new proprietary Wells Fargo commercial card product, effectively partnering with 27 application teams and engaging 100+ team members to ensure successful implementation.
- Collaborated with technology application and development teams to formulate strategic business requirements.
- Leveraged extensive knowledge of sales processes, credit documentation, and contracts to execute commercial card programs.
- Developed detailed business requirements and user stories to align with specific project methodologies.
- Developed and articulated process flows, ensuring clarity and adaptability for diverse stakeholder audiences.
- Developed comprehensive procedures and created detailed end-to-end task lists to ensure seamless implementation and servicing.
- Applied agile development principles to streamline workflows and enhance team collaboration using Jira.
- Oversaw backend processes and leveraged front-end tools to enhance implementation and servicing of commercial card customers. Managed batch file processing and data handling using TSYS, AFS, Visa, and Mastercard systems. Directed API transmissions and coordinated efforts across platforms including CCDMS, CBP, CBG, WEM, CCIT, WICE, TMLW, and WGPR.
Education
Associate of Science - Information Technology
University of Phoenix
Tempe, AZ09.2024
BBA - Business Administration
University of Phoenix
Tempe, AZ04.2026
Skills
Commercial Payments
Virtual Card Processing
Product Development
Process Management
Change Delivery
Agile/ waterfall Methodology
Cross-Functional Team Management
Risk Management
Business Requirements
Timeline
Lead Product Manager/Business Owner
Wells Fargo Bank
06.2022 - Current
Business Execution Consultant
Wells Fargo Bank
01.2017 - 01.2022
Associate of Science - Information Technology
University of Phoenix
BBA - Business Administration
University of Phoenix