Trisha Mooney
West Bend,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Wax Technician
Signicast Investment Castings
08.2010 - 02.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Kept 7 presses running during a 12 hour shift.
Crew Member
Mcdonalds
06.2005 - 08.2010
- Worked front counter, drive-thru and other areas.
- Took multiple orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
West Bend East High School
West Bend, WI06.2008
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Quality Control
- Documentation And Reporting
- Customer interaction
- Workload Management
- Relationship Building
Timeline
Wax Technician
Signicast Investment Castings
08.2010 - 02.2018
Crew Member
Mcdonalds
06.2005 - 08.2010
High School Diploma -
West Bend East High School
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