Trisha Moreno

Responsibilities:

• Responsible for attending to customers in the lounge
• Handles customer service situations as they arise
• Helps create an overall enjoyable lounge experience and promotes a safe, clean, and neat environment for guests and other associates
• Exhibits exceptional communication skills
• Carries pans, kettles, and trays of food to and from workstations, stoves, and refrigerators in accordance with safety standards
• Cleans work areas, equipment, and utensils
• Distributes supplies, utensils, and portable equipment
• Engages with customers in a friendly, efficient manner, following outlined steps of service.
• Assures compliance with all sanitation and safety requirements
• Ensures all tables, chairs, and settings are clean and polished
• Collaborate with lounge staff to ensure all guests have an exceptional lounge experience
• Sanitize and maintain cleanliness in all areas, including tabletops, chairs, service areas, and floors throughout service
• Maintain a warm and welcoming demeanor, ensuring all guests feel welcomed, respected, and cared for
• Respond promptly to any guest inquiries and address any issues that may arise
• Works with staff from other departments to perform job duties and during special events or functions.
• May be required to perform other duties and responsibilities as assigned.

• Cleans and maintains assigned areas
• Ensures areas are clean, safe, and comfortable
• Performs daily inspections to ensure areas meet cleanliness standards
• Corrects deficiencies and addresses them appropriately
• Issues and collects keys and radios
• Resolves guest concerns quickly and appropriately

Dishwashing:

• Washing dishes, glasses, silverware, pots, pans, and other kitchenware using dishwashing machines or by hand.

Cleaning and sanitation:

• Thoroughly clean all kitchen surfaces, equipment, appliances, floors, and work stations, including stoves, ovens, refrigerators, and grills.

Waste disposal:

• Properly disposing of food scraps and other kitchen waste according to sanitation guidelines.

Maintenance:

• Identifying and reporting any damaged or malfunctioning equipment to the kitchen manager.
  

Food safety compliance:

• Adhering to food safety regulations, including proper handwashing, cross-contamination prevention, and temperature monitoring.