Trisha Orta
Racine
Overview
11
11
years of professional experience
Work History
Communications Operator
Advocate Aurora Healthcare
11.2021 - Current
- Answer and direct phone calls in a polite and fast manner
- Typical work activities for Switchboard Operators include handling administrative tasks, taking phone calls, transferring calls, providing information, updating records, and answering to caller inquiries
Field Support Representative
Ricoh
09.2015 - 11.2021
- Field Support Representative with the flexibility to learn to work within multiple customer locations
- Duties included local travel, answering the phone, document duplication, scanning, and mail processing, shipping, and receiving
Accounting Assistant, Front Office
Professional Office Services
07.2013 - 10.2015
- Ensure an accurate accounts receivable system, correcting billing records, processing final bills, collecting accounts due, adjusting customer claims and more
- Provided exceptional customer service by appropriately answering client concerns, forwarding messages, and confirming appointments as necessary
- Ensured all current customer information was updated and collected appropriately according to company standards
Education
High School Diploma - undefined
William Horlick High
Racine, WICertificate Of Technical Studies - Dental Assistant
Milwaukee Area Technical College
Milwaukee, WI05.2025
Skills
- Microsoft Outlook
- Quickbooks
- Organizational skills
- Microsoft Word
- Accounts Receivable
- Accounts Payable
- Microsoft Excel
- Inventory
- Telephone reception
- Assignments dispatch
- Customer service
- Problem-solving
- Front desk operations
- Data entry
Timeline
Communications Operator
Advocate Aurora Healthcare
11.2021 - Current
Field Support Representative
Ricoh
09.2015 - 11.2021
Accounting Assistant, Front Office
Professional Office Services
07.2013 - 10.2015
High School Diploma - undefined
William Horlick High
Certificate Of Technical Studies - Dental Assistant
Milwaukee Area Technical College
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