Experienced problem-solver with strong analytical skills and a talent for team building, leadership, and motivation. Exceptional ability to cultivate positive client relationships and excel in customer relations. Demonstrated proficiency in independent decision-making and sound judgment, driving company success. Committed to applying training, monitoring, and morale-building skills to enhance employee engagement and improve overall performance.
Overview
20
20
years of professional experience
Work History
Center Director
The Montessori Preschool-KinderCare
Auburn Hills
01.2021 - Current
Developed strong community relationships to support center programs and initiatives.
Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
Collaborated with parents to enhance communication channels, strengthening the home-school partnership for improved student outcomes.
Recruited and developed solid team of professionals to care for up to 90 children each day.
Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
Achieved accreditation requirements by ensuring compliance with state and federal regulations.
Managed center budget for optimal resource allocation and financial stability.
Assistant Director
The Montessori Preschool-KinderCare
Auburn Hills
01.2016 - 01.2021
Assist with center operations
Lead monthly staff meetings and help with maintain professional develop of all of the teachers
Help maintain a happy and positive environment for the center
Lead staff moral activities and all events set up
Happily, assisted teachers in classrooms as needed
Assume all center director responsibilities in their absence
Infant Lead Teacher
The Montessori Preschool-KinderCare
Auburn Hills
01.2012 - 01.2016
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Conferred with parents about student progress to boost family involvement and enhance student support.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
Customer Service Rep
Marshalls Retail Store
Auburn Hills
01.2008 - 01.2012
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Assistant Teacher
Cardinals Nest
Davison
01.2005 - 01.2008
Helped oversee the general care of children.
Follow lesson plans and implementation.
commuincation with families and coworkers.
Education
No Degree - Business Administration And Management