Summary
Overview
Work History
Education
Skills
Languages
ACHIEVEMENTS
Volunteer Experience
Timeline
Generic

Trisha Petersen

Bossier City,LA

Summary

Dedicated 20-year retired military professional and government civilian employee with crisis intervention experience in leadership, utilization management, leading complex operations, managing budgets and resources, assessing programs, and building stakeholder relationships. Skilled at identifying needs, overcoming barriers. Passionate about community engagement, trauma-informed education, and coaching to improve access. Experienced in overseeing multi-million-dollar budgets and resource management. Skilled in analytical and evaluative methods, as well as strategic planning, seeking a new, challenging role as a Chief Crisis Intervention Officer for The Trevor Project helping LGBTQ youth. Strong analytical abilities paired with compassion and commitment in the military as an active service member and civilian government profession with over four years of experience coordinating and connecting members to appropriate human services in lifestyle changes using motivational interviewing tactics, and at the same time multitasking and serving the Nuclear Communication Enterprise. Skilled at assessing member needs, identifying barriers, and motivating members to achieve optimal outcomes. Exceptional written and verbal communicator able to collaborate across multidisciplinary teams in Contact Center and client service environments. Proficient in user experience, service delivery, and suicide prevention strategies.

Overview

13
13
years of professional experience

Work History

Telecommunication Specialist

United States Armed Forces
Barksdale Air Force Base , TX
10.2021 - Current

○ Coordinated seamlessly between cross-functional teams to implement large-scale acquisition initiatives, manage multi-million-dollar budgets, and improve programming procedures.

○ Applied knowledge of Air Force Planning, Programming, and Budgeting Systems to manage assigned budget codes. Consult cross-functionally to overcome barriers; to achieve member operational goals.

○ Oversaw quality improvement initiatives and prepared reports on progress.

○ Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Weapons System Integration and Reporting Analyst

United States Air Force, USAF
Barksdale Air Force Base , LA
11.2020 - 09.2021

○ Supported Program Manager duties including budget/policy evaluation and tracking of $6.2M acquisition initiatives and programming for ASQ-225 weapons system.

○ Identified resourcing solutions and recommended process improvements related to sustainment efforts.

○ Developed solutions to organizational risks that optimized resource allocation per objectives.

○ Coach members in health literacy and lifestyle changes using motivational interviewing tactics and trauma-informed coaching.

○ Conducted research to inform decision-making.

Weapons System Integration Equipment Specialist

United States Air Force, USAF
Barksdale Air Force Base , TX
07.2017 - 11.2020

○ Ensured systems met Requirements, Lifecycle Planning, Sustainment, and Resource Management milestones by providing excellent service and attention to customers when face-to-face or through phone conversations. .

○ Supported Program Element Manager duties, including evaluating budget and policies.

○ Conducted in-depth analysis of organizational risks and program outcomes. Developed innovative solutions aligned with budgetary goals and objectives.

○ Managed a team of professionals and provided mentoring.

B-2 Armament Systems Manager

United States Air Force, USAF
Whiteman Air Force Base, MO
10.2010 - 07.2017

○ Developed policies, training, and configuration planning for 20 aircraft and 229 personnel.

○ Provided technical expertise on weapons loading armament systems to senior leaders.

○ Worked collaboratively to address hardware and data issues.

○ Led quality improvement initiatives through displaying strong telephone etiquette, effectively handling difficult calls.

Education

Master of Science - Soical Work

Capella University
Minneapolis, MN
07-2025

Master of Science - Social Services

Indiana University - Purdue University Indianapolis
Indianapolis, IN
12-2021

Bachelor of Arts - Criminal Justice

Indiana University - Purdue University Indianapolis
Indianapolis, IN
11-2018

Certified Level 1 - Acquisition

Defense Acquisition University
Fort Belvoir, VA
02-2018

Associate of Applied Science - Aircraft Armament Systems Technology

Community College of Air Force
San Antonio, TX
03-2011

Skills

● Expertise in qualitative and quantitative methods for program assessment and improvement

● Strong project management and problem-solving skills

● Excellent communication and negotiation abilities

● Multidisciplinary Collaboration

● Motivational Interviewing

● Microsoft Office Suite

● Utilization Management

● Stakeholder Relationship Management

● Requirement Analysis

● Data Analytics

● Budget Management

● Crisis Intervention Teaching

● Research

Languages

English
Full Professional

ACHIEVEMENTS

● Lance P. Sijan Leadership Award and Nuclear Deterrence Operations Award winner for managing operations for 20 B-2 aircraft and 229 personnel.

● Awarded Senior Noncommissioned Officer of the Year. Managed 1900 certification and training documents for 160 groups; led 30 weapons academic courses.

● Armament Systems Manager of the Year for developing, implementing, and evaluating plans, work processes, policies, systems, and procedures to achieve maintenance effectiveness goals, objectives, and work standards.

Volunteer Experience

• Sexual Assault Prevention and Response Advocate and Coordinator (SARC) Jan 2010-Jan 2017

o Providing Sexual Assault Prevention training for 10K military troops throughout Whiteman AFB. Created training curriculum for SARC to include information about way that airman can collaborate with each other to help be a good wing man for others that may be at high risk for sexual assault in the military.

o Victim Advocate helped over 100 airman with reporting options and supported victims at the hospital for a medical evaluation, treatment, and examination.

o Advocated for ethical and accurate reporting of incidents.

• Court Appointed Special Advocate (CASA) Feb 2016- Feb 2018

o Trained community member of over 1,000 hrs., who was appointed by a judge to represent the best interests of a child in court. Assigned to two cases of an abused or neglected child who is in the child welfare system.

o Gave 6 children a voice and provided a stable influence in their lives. Eyes and ears of the court to advocate the safety and well-being of children in the protective services system. Helped children Find a safe, permanent home, do better in school, and receive the services that they need.

o Collaborated with other CASA volunteers in a networking capacity to ensure the best outcomes for the children.

Timeline

Telecommunication Specialist

United States Armed Forces
10.2021 - Current

Weapons System Integration and Reporting Analyst

United States Air Force, USAF
11.2020 - 09.2021

Weapons System Integration Equipment Specialist

United States Air Force, USAF
07.2017 - 11.2020

B-2 Armament Systems Manager

United States Air Force, USAF
10.2010 - 07.2017

Master of Science - Soical Work

Capella University

Master of Science - Social Services

Indiana University - Purdue University Indianapolis

Bachelor of Arts - Criminal Justice

Indiana University - Purdue University Indianapolis

Certified Level 1 - Acquisition

Defense Acquisition University

Associate of Applied Science - Aircraft Armament Systems Technology

Community College of Air Force
Trisha Petersen