Trisha Poblete
Hilo,HI
Summary
Highly skilled and enthusiastic professional with more than 7 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
Home Care Coordinator
Americare Hawaii Inc. (Hilo Branch)
2020.02 - Current
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
- Successfully negotiated client contract renewals to create increased revenue.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Personal Care Assistant
Unicare Hawaii Inc
2022.03 - 2024.06
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Personal Caregiver
Hiana Buntono
2019.06 - 2024.04
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
- Provided respite care for family caregivers, allowing them to take breaks and focus on personal needs while maintaining a high level of care for their loved one.
- Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.
Personal Assistant
Perfecto Quilausing
2017.12 - 2019.04
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Machine Technician
Fun Spot Poker
2017.02 - 2017.09
- Maximized equipment lifespan by diligently monitoring performance indicators and addressing any concerns promptly.
- Increased machine reliability through implementation of regular inspection schedules and documentation procedures.
- Set up and ran machinery to produce exceptional products for industrial needs.
Security Officer
G4S Secure Solutions
2016.12 - 2017.09
- Conducted regular patrols of key areas to spot and control security concerns.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
HR Assistant
Coral Ocean Gold Resort
2015.10 - 2016.01
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
Education
High School Diploma -
Saipan Southern High School
Saipan, CNMI06.2016
Skills
- Scheduling and Staffing
- Healthcare systems navigation
- Training and mentoring
- Performance monitoring
- Employee Recruitment and Hiring
- Multitasking and Organization
- Speaks English, Tagalog and Japanese
- Compassionate Caregiving
Timeline
Personal Care Assistant
Unicare Hawaii Inc
2022.03 - 2024.06
Home Care Coordinator
Americare Hawaii Inc. (Hilo Branch)
2020.02 - Current
Personal Caregiver
Hiana Buntono
2019.06 - 2024.04
Personal Assistant
Perfecto Quilausing
2017.12 - 2019.04
Machine Technician
Fun Spot Poker
2017.02 - 2017.09
Security Officer
G4S Secure Solutions
2016.12 - 2017.09
HR Assistant
Coral Ocean Gold Resort
2015.10 - 2016.01
High School Diploma -
Saipan Southern High School
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