Trisha Poblete
Hilo,HI
Summary
Highly skilled and enthusiastic professional with more than 7 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
9
9
years of professional experience
Work History
Home Care Coordinator
Americare Hawaii Inc. (Hilo Branch)
260 Kamehameha Ave. Suite 210, Hilo HI 96720
02.2020 - Current
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
- Successfully negotiated client contract renewals to create increased revenue.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Personal Care Assistant
Unicare Hawaii Inc
260 Kamehameha Ave. Suite 211, Hilo HI 96720
03.2022 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Personal Caregiver
Hiana Buntono
Hilo, HI
06.2019 - 04.2024
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
- Provided respite care for family caregivers, allowing them to take breaks and focus on personal needs while maintaining a high level of care for their loved one.
- Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.
Personal Assistant
Perfecto Quilausing
Kea‘au, HI
12.2017 - 04.2019
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Machine Technician
Fun Spot Poker
CNMI, Rota
02.2017 - 09.2017
- Maximized equipment lifespan by diligently monitoring performance indicators and addressing any concerns promptly.
- Increased machine reliability through implementation of regular inspection schedules and documentation procedures.
- Set up and ran machinery to produce exceptional products for industrial needs.
Security Officer
G4S Secure Solutions
Rota, CNMI
12.2016 - 09.2017
- Conducted regular patrols of key areas to spot and control security concerns.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
HR Assistant
Coral Ocean Gold Resort
Saipan, CNMI
10.2015 - 01.2016
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
Education
High School Diploma -
Saipan Southern High School
Saipan, CNMI06.2016
Skills
- Scheduling and Staffing
- Healthcare systems navigation
- Training and mentoring
- Performance monitoring
- Employee Recruitment and Hiring
- Multitasking and Organization
- Speaks English, Tagalog and Japanese
- Compassionate Caregiving
Timeline
Personal Care Assistant
Unicare Hawaii Inc
03.2022 - 06.2024
Home Care Coordinator
Americare Hawaii Inc. (Hilo Branch)
02.2020 - Current
Personal Caregiver
Hiana Buntono
06.2019 - 04.2024
Personal Assistant
Perfecto Quilausing
12.2017 - 04.2019
Machine Technician
Fun Spot Poker
02.2017 - 09.2017
Security Officer
G4S Secure Solutions
12.2016 - 09.2017
HR Assistant
Coral Ocean Gold Resort
10.2015 - 01.2016
High School Diploma -
Saipan Southern High School