Trisha Porter
Westland,MI
Summary
Office Assistant with expertise in communication and administrative support, enhancing operational efficiency in dynamic settings. Demonstrated ability in patient scheduling and insurance verification, contributing to streamlined processes. Proven track record of managing multiple tasks effectively while maintaining high standards of service.
Overview
11
11
years of professional experience
Work History
Warehouse Assistant
Amazon
Romulus, Michigan
10.2018 - Current
- Assisted in loading and unloading shipments for timely delivery.
- Operated warehouse equipment to ensure efficient movement of goods.
- Used pallet jacks to move items to and from warehouse locations.
- Collaborated with team members to maintain a clean and organized workspace.
- Followed safety protocols to minimize workplace hazards and accidents.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Office Assistant
Dr. Wayne Joseph D.D.S.
Southfield, Michigan
08.2014 - Current
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed patient scheduling and appointment reminders efficiently.
- Assisted with patient intake forms and insurance verification processes.
- Handled incoming calls and responded to inquiries promptly and professionally.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Supported billing processes by processing payments and managing accounts receivable tasks.
Lead Sales Associate
Pier 1 Imports Lead
Southfield, Michigan
09.2015 - 12.2018
- Led team in delivering exceptional customer service and product knowledge.
- Collaborated with management to develop sales strategies and promotions.
- Assisted customers in selecting home decor items that meet their needs.
- Conducted visual merchandising to enhance product displays throughout the store.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Maintained cleanliness and organization of the sales floor for optimal shopping experience.
Education
Some College (No Degree) - Business Administration
Detroit College of Business
Dearborn, MISome College (No Degree) - Business Administration
Henry Ford College
Dearborn, MISkills
- Warehouse equipment operation
- Safety protocol adherence
- Quality assurance
- Problem solving
- Logistics coordination
- Microsoft Office proficiency
- Insurance verification
- Effective communication
- Contract preparation
- Administrative support
- Inventory management
- Front office management
References
References available upon request.
Timeline
Warehouse Assistant
Amazon
10.2018 - Current
Lead Sales Associate
Pier 1 Imports Lead
09.2015 - 12.2018
Office Assistant
Dr. Wayne Joseph D.D.S.
08.2014 - Current
Some College (No Degree) - Business Administration
Detroit College of Business
Some College (No Degree) - Business Administration
Henry Ford College