Summary
Overview
Work History
Education
Skills
Community Service, Networking and Nature.
Timeline
Generic

Trisha Posey

Pocola,OK

Summary

Determined Care Coordinator aiming to leverage 13 years of experience providing positive community contributions to engage and inform and serve community members and providers. Personable and driven with a passion for serving Northwest Arkansas CareSource Passe with our mission and values at the heartbeat of what motivates me.

Overview

13
13
years of professional experience

Work History

Managed Care Coordinator

CareSource Passe
09.2022 - Current
  • Implemented successful healthcare program plan through professionalism, quality of care with members, and patient satisfaction.
  • Communicated with patients, ensuring that medical information was kept private.
  • Established and maintained effective communication with members and community organizations to promote high quality patient care.
  • Collaborated with team to maintain daily operations.

Care Coordinator

Empower Healthcare Solutions
10.2020 - 09.2022
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Monitored, tracked, and conveyed important patient information to providers to help optimize treatment planning and care delivery.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported patient care excellence via planning and interpretation of programs.

Qualified Mental Health Specialist

Western Arkansas Counseling And Guidance Center
10.2019 - 10.2020
  • Implemented crisis intervention plans to support client safety in homes will focusing on children in therapeutic foster care.
  • Provided case management services to monitor client access to resources and services.
  • Educated clients and families about mental health issues, treatments and resources.
  • Observed and monitored client behavior and responses to treatment.

Administrative Assistant

Arkansas Department Of Human Services
09.2017 - 06.2019
  • Executed record filing system to improve document organization and management with foster care programs.
  • Scheduled office meetings and client appointments for staff teams and foster care members.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.

Intake Specialist

Perspectives Behavioral Health Management
11.2010 - 09.2017
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Assessed clients' needs and determined eligibility for intake services.
  • Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
  • Trained and supervised new intake staff to deliver high-quality client care.

Education

Bachelor of Science - Psychology

John Brown University
Siloam Springs, AR
05.2020

Skills

  • Managed Care
  • Service Improvement
  • Manage Records
  • HIPAA Guidelines
  • Utilization Management
  • Electronic Health Records Systems
  • Conflict Resolution
  • Customer Satisfaction
  • Customer Interaction
  • Train Employees
  • Resource Monitoring
  • Community-Based Educational Programs

Community Service, Networking and Nature.

I plan on pursuing education in SQL and program management.

Timeline

Managed Care Coordinator

CareSource Passe
09.2022 - Current

Care Coordinator

Empower Healthcare Solutions
10.2020 - 09.2022

Qualified Mental Health Specialist

Western Arkansas Counseling And Guidance Center
10.2019 - 10.2020

Administrative Assistant

Arkansas Department Of Human Services
09.2017 - 06.2019

Intake Specialist

Perspectives Behavioral Health Management
11.2010 - 09.2017

Bachelor of Science - Psychology

John Brown University

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Trisha Posey