Trisha Rockwell-Coon
Chico,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Realtor
Power West Properties
11.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Support Clerk
Enloe Hospital Cancer Center
02.2018 - 07.2020
- Handled sensitive information with discretion while maintaining confidentiality according to established protocols.
- Reduced response time to customer inquiries with prompt and accurate communication.
- Coordinated schedules for meetings, events, and appointments while effectively managing potential conflicts or overlaps.
- Built rapport with customers through empathetic listening skills coupled with genuine assistance in resolving their concerns.
- Maintained a well-organized filing system, enabling efficient retrieval of important documents when needed.
EMS Dispatch/ Team Lift Dispatch
Enloe Hospital
09.2016 - 02.2018
- Managed high call volumes, prioritizing urgent requests to ensure prompt resolution and customer satisfaction.
- Developed strong relationships with drivers, fostering a collaborative atmosphere that improved overall operations efficiency.
- Maintained accurate records of dispatched vehicles, ensuring proper documentation for management review and analysis.
- Collaborated with other departments as needed, offering support during peak business periods or emergencies to ensure seamless coordination across the organization.
Owner, Housekeeper
Trisha’s Cleaning Service
10.2012 - 04.2017
- Managed day-to-day business operations.
- Maintained 25-35 households at a time, keeping them clean and organized on a weekly and bi-weekly basis
- When available I also provided move-out cleanings and construction clean up
- I made sure clients belongings were handled with care
- My services included but were not limited to cleaning furniture and appliances, dusting, moping, vacuuming and organization.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Administrative Assistant
Ed Burns Group
10.2010 - 10.2012
- Managed accounting operations, account reporting and reconciliations
- Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties
- Read and interpreted a variety of environmental maps and site development drawings
- Managed payroll and time and attendance systems.
Education
Bachelor’s degree in Recreation - Hotel And Resort Management
California State University, Chico
Chico, CA06.2003
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Tech-savvy mindset
- Schedule Coordination
- Social Media Marketing
- Local area familiarity
Timeline
Realtor
Power West Properties
11.2022 - Current
Support Clerk
Enloe Hospital Cancer Center
02.2018 - 07.2020
EMS Dispatch/ Team Lift Dispatch
Enloe Hospital
09.2016 - 02.2018
Owner, Housekeeper
Trisha’s Cleaning Service
10.2012 - 04.2017
Administrative Assistant
Ed Burns Group
10.2010 - 10.2012
Bachelor’s degree in Recreation - Hotel And Resort Management
California State University, Chico
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