Trisha Smestad
Port Orchard
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Adept at driving results through effective communication and fostering a positive work environment.
Overview
12
12
years of professional experience
Work History
Medical Assistant
MultiCare Health
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Medical Assistant
Franciscan Medical Group
12.2014 - 03.2023
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Medical Assistant
Naval Hospital
01.2013 - 12.2014
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Education
Certificate of Technical Studies - Medical Assistant
Everest College
Bremerton, WA05-2010
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH12-2028
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology
- Clinical documentation
- Data entry
- Conflict resolution
- Professionalism and ethics
Timeline
Medical Assistant
MultiCare Health
04.2023 - Current
Certified Medical Assistant
Franciscan Medical Group
12.2014 - 03.2023
Certified Medical Assistant
Naval Hospital
01.2013 - 12.2014
Certificate of Technical Studies - Medical Assistant
Everest College
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
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