Trisha Sweet

• Directed operations for 247 multifamily units, ensuring financial performance and regulatory compliance.
• Executed lease-up strategies, increasing occupancy from 93% to 96% within 90 days.
• Elevated resident satisfaction through structured service recovery processes, achieving zero formal complaints.
• Developed annual budgets, consistently exceeding NOI and expense-control targets.
• Managed property social media platforms, creating brand-aligned content that boosted visibility and engagement.
• Planned high-quality weekly resident engagement events, strengthening community culture and increasing retention.
• Led management and maintenance teams, enhancing overall performance and effectiveness.
• Oversaw capital improvements while managing vendors to minimize disruption for residents.

• Oversaw management of 162 multifamily units, maintaining high occupancy through proactive leasing strategies.
• Executed lease agreements after thorough screening of prospective tenants and advertisement of vacancies.
• Handled rent collection, enforced late payment procedures, and managed security deposits effectively.
• Collaborated with vendors for routine and emergency maintenance to ensure operational efficiency.
• Performed regular property inspections to guarantee compliance with safety regulations.
• Developed monthly financial reports and budgets for property owners, enhancing fiscal oversight.
• Addressed tenant concerns swiftly while managing lease violations and eviction processes as necessary.

Trained staff in Jacksonville and Tampa markets, ensuring adherence to company standards through effective onboarding.

• Managed daily operations for 120 multifamily units, collaborating with property owners to achieve optimal project outcomes.
• Oversaw project execution, ensuring adherence to goals, timelines, and quality standards.
• Monitored workmanship and materials, reviewing subcontractor submittals for specification compliance.
• Prepared and tracked RFIs and change orders to ensure smooth project delivery.
• Maintained weekly project status reports for supervisory review and informed decision-making.
• Delegated tasks to team members, including Superintendent and Laborers, enhancing workflow efficiency.
• Assisted in onboarding and training new hires to improve team performance and readiness.
• Enforced staff safety protocols across projects, promoting a secure work environment.

• Managed 284 townhomes, achieving operational excellence in property management.
• Oversaw seven staff members to enhance overall management effectiveness.
• Increased occupancy from 83% to 98% within 90 days, driving significant revenue growth.
• Maintained zero delinquency for three consecutive months, demonstrating outstanding collections performance.
• Processed move-ins, move-outs, renewals, and recertification's in compliance with regulations.
• Reviewed financial reports for accuracy, facilitating strategic evaluations of property performance.
• Trained staff in accounting procedures to ensure compliance across Florida region.
• Executed top reinventions to improve property aesthetics and functionality.

• Managed the conversion of a 184-unit tax-credit property to conventional status, overseeing compliance, resident recertification's, and lease conversions throughout the transition.
• Completed an extensive capital improvement program and coordinated a third-party management takeover, ensuring a seamless operational handover, and continuity of service.
• Implemented expense-reduction measures while improving overall income and property performance.
• Assisted in onboarding and training all Jacksonville Assistant Property Managers and Property Managers, standardizing processes, and raising team performance.
• Maintained the highest closing ratio among the three leasing associates.
• Recognized the community as 'Community of the Year' within the current portfolio, highlighting excellence in resident satisfaction, operations, and overall property performance.

• Directed daily operations and led all aspects of property management for two communities during a critical lease-up phase.
• Oversaw renovation projects in the Jacksonville market to optimize property operations, leasing, and resident services.
• Managed overall financial performance, including forecasting revenue, monitoring expenses, and implementing strategies to increase occupancy from under 70% to 93%.
• Collaborated directly with the CEO on Jacksonville Open House events to drive leasing objectives, and enhance resident engagement.
• Managed full accounting functions, including accounts payable, accounts receivable, and financial reporting.
• Generated and analyzed variance reports to monitor performance, identify trends, and inform operational decisions.