Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha VanDeventer

Holt,MI

Summary

Dynamic and results-oriented professional with a proven track record at Westbay Management, adept in property management and document preparation. Excelled in enhancing tenant satisfaction and property performance through effective problem-solving and teamwork. Demonstrated reliability and exceptional communication skills, contributing to a high rate of on-time rent payments and reduced vacancy rates.

Overview

21
21
years of professional experience

Work History

Owner

Heart of Grandma
01.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Leasing Administrative Assistant

Westbay Management
10.2011 - Current
  • Maintained accurate and up-to-date tenant files, ensuring compliance with record-keeping requirements and facilitating easy access to information.
  • Enhanced tenant satisfaction by promptly addressing inquiries and resolving concerns related to leasing agreements.
  • Streamlined lease administration processes for improved efficiency and accuracy in managing property records.
  • Maintained an organized workspace, ensuring that all necessary documents and information were readily accessible for efficient task completion.
  • Collaborated with maintenance staff to promptly address tenant maintenance requests, promoting positive tenant relations and reducing turnover rates.
  • Contributed to a positive work environment by collaborating with team members on various projects and tasks related to lease administration.
  • Prepared move-in packets containing essential documents such as welcome letters, lease agreements, and keys for new tenants.
  • Ensured timely collection of rent payments by sending reminders to tenants as needed, maintaining a high rate of on-time payments.

Environmental Service Technician

Ingham Regional Medical Center
08.2003 - 04.2009
  • Maintained patient and hospital confidentiality.
  • Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
  • Conducted hazardous waste management studies.
  • Supported overall facility maintenance by reporting any observed issues or damages to appropriate personnel promptly.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.

Education

Associate of Business Administration - Business

Lansing Community College
Lansing, MI
05.2018

Associate Degree - General

Lansing Community College
Lansing, MI
05.2017

Skills

  • Property Management
  • Document Preparation
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking

Timeline

Owner

Heart of Grandma
01.2023 - Current

Leasing Administrative Assistant

Westbay Management
10.2011 - Current

Environmental Service Technician

Ingham Regional Medical Center
08.2003 - 04.2009

Associate of Business Administration - Business

Lansing Community College

Associate Degree - General

Lansing Community College

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Trisha VanDeventer