Talented professional considered a knowledgeable leader and dedicated problem solver. Brings eleven years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
PNC Bank
Canton, Ohio
01.2016 - Current
Handled scheduling for executive's calendar, booked airfare, hotel, ground transportation in Concur and prepared itinerary to facilitate successful trips.
Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
Seamlessly interacted with and supported team of 47 colleagues to plan and complete special projects. Worked both within department as well as with other lines of business to ensure flawless execution and customer satisfaction.
Responded to emails and other correspondence to facilitate communication and enhance business processes while maintaining confidentiality.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Coached and onboarded new employees on administrative procedures, company policies and performance standards.
Administrative Assistant, Banker II, Teller Manager
Citizens Bank
Fairlawn, Ohio
01.2011 - 01.2016
Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Executed record filing system to improve document organization and management.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Organized weekly staff meetings and logged minutes for corporate records.
International Trade Specialist at PNC Bank, Pittsburgh National Corporation BankInternational Trade Specialist at PNC Bank, Pittsburgh National Corporation Bank