Trisha Weichers
New Hartford
Summary
A professional prepared for this role, I excel in customer relations and project management. Skilled in fostering stakeholder trust and optimizing operations, I've consistently delivered high-quality projects, ensuring client satisfaction. My expertise in process optimization and relationship building drives operational excellence and business growth.
Overview
29
29
years of professional experience
Work History
Owner/Operations Manager
Leverage Printing
03.2004 - Current
- Developed and maintained relationships with external vendors and suppliers.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
- Coordinated with external vendors to ensure deliverables met project specifications.
- Guided team members in prioritizing tasks to align with project objectives.
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Operated printing equipment to produce various printed materials.
- Consistently met strict quality assurance standards through rigorous inspection of completed work, ensuring customer satisfaction and repeat business.
- Advised customers on appropriate paper stock choices based on their specific project objectives, maximizing overall impact of final printed materials while staying within budget constraints.
- Managed multiple print projects simultaneously, prioritizing tasks based on urgency and complexity.
Account Specialist
The Principal Financial Group
03.1996 - 03.1999
- Ensured timely and accurate processing of contribution changes, loan requests, and distribution transactions for clients'' accounts.
- Improved accuracy of financial reporting by diligently monitoring transactions and reconciling discrepancies in a timely manner.
- Maintained sensitive information with strict confidentiality and modeled ethics, professionalism and service orientation in employee interactions.
Education
Associate of Science - Business Administration
American Institute of Business
Des Moines, IowaSkills
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Project estimating
- Contract management
- Service quality assurance
- Process optimization
- Data quality assurance processes
- Postal regulations
Timeline
Owner/Operations Manager
Leverage Printing
03.2004 - Current
Account Specialist
The Principal Financial Group
03.1996 - 03.1999
Associate of Science - Business Administration
American Institute of Business
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