Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Trisha Wilt

Centreville,VA

Summary

A seasoned professional with a proven track record at Macaroni Grill, I excel in enhancing customer satisfaction and loyalty through exceptional service and food preparation. Skilled in safe service compliance and fostering a positive team environment, my leadership ensures operational excellence and a commitment to health codes, boosting efficiency and team performance. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Bartender/Lead Cook

Centreville Moose
Fairfax, VA
08.2021 - 11.2024
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Make sure all members are checked in upon arrival
  • Make sure all money is accounted for

Cleaner Supervisor

Myself
Centreville, VA
12.2011 - 02.2018
  • Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
  • Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
  • Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
  • Maintain records of attendance, leave requests, overtime hours worked and other relevant data for payroll processing purposes.

Manager

Macaroni Grill
Fairfax, VA
09.2006 - 12.2011
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Education

High School Diploma -

South Hills High School
West Covina, CA
06-1990

Skills

  • Safe service compliance
  • Food Service
  • Food Preparation
  • Bar restocking
  • Health codes compliance
  • Food Running
  • Payment Processing
  • Outstanding customer service
  • Customer Service
  • Marketing and sales experience
  • Outgoing Personality

Certification

  • ABC Manager
  • Food Handler License

Affiliations

  • I enjoy podcasts and videos about true crime
  • I enjoy making jewelery
  • I enjoy being a mom and all the activities that comes with it

Timeline

Bartender/Lead Cook

Centreville Moose
08.2021 - 11.2024

Cleaner Supervisor

Myself
12.2011 - 02.2018

Manager

Macaroni Grill
09.2006 - 12.2011

High School Diploma -

South Hills High School

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Trisha Wilt