Trisha Yandell
Yreka,CA
Summary
Experienced healthcare director with expertise in compliance, patient-oriented care, and team leadership. Demonstrated ability to implement and maintain regulatory standards for optimal quality and safety in healthcare operations. Proficient in developing and executing strategic initiatives to enhance patient satisfaction and organizational performance. Skilled at fostering a collaborative and inclusive work environment that promotes teamwork, professional growth, and exceptional patient outcomes.
Overview
16
16
years of professional experience
Work History
Executive Health Director
Anav Tribal Health Clinic
08.2022 - Current
- Oversee daily operations for all departments: Medical, Dental, Behavioral Health, Transportation, and PRC
- Grants management
- Budgeting
- Managing staff schedules
- Hiring and training new staff
- Compliance
- Updating and reviewing policies and procedures
- Physician recruitment and retention
- Conducted thorough evaluations of existing health policies, identifying areas for improvement and implementing necessary changes.
- Achieved accreditation from relevant industry bodies by demonstrating commitment to excellence in healthcare provision.
Multi-Clinic RHC Manager
Hilo Medical Center
06.2020 - 01.2022
- Oversee daily operations of three outpatient Rural Health Clinics: Kea'au, Ka'u, Pahoa
- Detailed schedule creation for 25+ employees to include 12,10, and 8 hour shifts
- Hiring and training new employees
- Drafting budgets
- Creating and revising policies and procedures
- Leading staff meetings
- RHC compliance
- Monthly reports
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Clinic Supervisor/Vocational Nurse
Dr. Riger's Office of Internal Medicine
06.2019 - 03.2020
- Screening and interviewing new applicants
- Creating and maintaining clinical budget
- Training and evaluating new hires
- Ordering and maintaining clinical supplies
- Triage
- Perform vital signs
- Preforming lab test
- Phlebotomy
- Injections
- Rooming Patients/ charting chief complaints
Mobile Health Team Lead
LaClinica's Mobile Health Center
12.2017 - 06.2019
- Screening and interviewing new applicants
- Creating and maintaining clinical budget
- Training and evaluating new hires
- Ordering and maintaining clinical supplies
- Triage
- Perform vital signs
- Preforming lab test
- Phlebotomy
- Injections
- Rooming Patients/ charting chief complaints
- Creating an open and accepting line of communication from patient to provider
- Community outreach
- Homeless community activist
- Community health worker
Telemedicine Coordinator/ Certified Medical Assistant
Fairchild Medical Center
01.2017 - 12.2017
- Initiated and launched a multi-specialty Telemedicine Program
- Responsible for a multitude of things ranging from administrative duties, managerial duties and nursing duties
- Writing executive summaries and proposals
- Reviewing invoices and managing patient logs and data
- Medication management
Telemedicine Coordinator/ Manager
Karuk Tribal Health Centers
01.2015 - 01.2017
- Initiated and launched a multi-specialty Telemedicine Program
- Responsible for a multitude of things ranging from administrative duties, managerial duties and nursing duties
- Writing executive summaries and proposals
- Reviewing invoices and managing patient logs and data
- Performed monthly inventory and maintained office and medical supply counts
- Collects patient specimens and data, including vital signs, input/output
- Collected blood, tissue and other laboratory specimens
- Performed direct patient care aimed at increasing comfort, psycho, and social wellbeing
- Wound care for pressure ulcers, bed sores, and surgical site wounds
- Performed procedures and uses equipment, including blood draws, Foley catheter removal and EKGs
- Assisted in cleansing enemas, catheterization and bladder irrigation
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Provided pre- and post-operative care
- Obtained information about clients' medical history, drug history, complaints and allergies
- Responded appropriately to the physical, emotional and developmental needs of patients
Office Manager/Chiropractic Assistant
McCarthy Chiropractic Center
11.2011 - 12.2013
- Screened applicant resumes and coordinated both phone and in-person interviews
- Located, checked in and pulled medical records for appointments and incomplete patient charts
- Audited new customer files to verify medical necessity and satisfaction of coverage criteria
- Trained new employees on multiple medical billing programs and data entry software
- Created detailed expense reports and requests for capital expenditures
- Ordered and distributed office supplies while adhering to a fixed office budget
- Took vital signs and roomed patients
- Assisted Doctor with chiropractic procedures
Certified Nursing Assistant
Shasta View Skilled Nursing Facility
07.2008 - 11.2010
- Cared for clients with diagnoses such as: Dementia, Alzheimer's, Respiratory failure, Diabetes, Parkinson's disease, and Muscular dystrophy
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts
- Documents objective data and routine aspects of patient care
- Reported any unusual circumstances in the patient's condition or environment
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements
- Helped residents programming goals and increase their independence
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment
Education
B.A - Healthcare Administration
University of Arizona
09-2025
Community Health worker Certification -
RCC
Medford, OR01.2017
A.S -
College of the Siskiyous
Weed, CA01.2017
Certified Medical Assistant -
NCCA
Yreka, CA01.2014
High School Diploma -
El Dorado High School
Placerville, CA01.2007
Skills
- Clinical Management
- Team Leadership
- Organization
- EHR Proficiency
- Conflict Resolution
- Budget Management
- Verbal and written communication
- Negotiation
- Marketing
- Expectation setting
- Cross-functional team management
- Financial records oversight
- Healthcare compliance
- Healthcare management
- Problem-solving abilities
- Operational Efficiency
References
- Moudy Youssef, MD, CMO, Fairchild Medical Center, (530)842-3507
- Amber Maddox, FNP, Anav Tribal Health Center, (701)360-0732
- ShannonvAlcoran, CCMA-AC, Hilo Medical Center, (808)936-9960
Leadership Experience
My leadership skills are consistent and proven. I have successfully launched thriving, multi-specialty Telemedicine programs in two separate clinics in my community. I have the drive to succeed coupled with the compassion and empathy that is essential in healthcare.
Timeline
Executive Health Director
Anav Tribal Health Clinic
08.2022 - Current
Multi-Clinic RHC Manager
Hilo Medical Center
06.2020 - 01.2022
Clinic Supervisor/Vocational Nurse
Dr. Riger's Office of Internal Medicine
06.2019 - 03.2020
Mobile Health Team Lead
LaClinica's Mobile Health Center
12.2017 - 06.2019
Telemedicine Coordinator/ Certified Medical Assistant
Fairchild Medical Center
01.2017 - 12.2017
Telemedicine Coordinator/ Manager
Karuk Tribal Health Centers
01.2015 - 01.2017
Office Manager/Chiropractic Assistant
McCarthy Chiropractic Center
11.2011 - 12.2013
Certified Nursing Assistant
Shasta View Skilled Nursing Facility
07.2008 - 11.2010
A.S -
College of the Siskiyous
High School Diploma -
El Dorado High School
B.A - Healthcare Administration
University of Arizona
Community Health worker Certification -
RCC
Certified Medical Assistant -
NCCA
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