Trisha Anne Leguidleguid
Las Vegas,NV
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Server/Bay Host Attendant
Atomic Golf
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained clean and orderly dining area for enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked guests' identification before serving alcoholic beverages.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Served high customer volumes/tables/bays during special events, nights, and weekends.
Bartender/Server
Back to the 80's Cafe and More
10.2021 - 10.2022
- Comfortable working in fast paced environment
- Prepare and mix ingredients for alcohol/cocktails or non-alcohol beverages, for service to bar and restaurant patrons
- Check customers' identification and confirm it meets legal drinking age
- Interact and assess customers needs, take orders and serve food and drinks, make personal recommendations
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture excellent guest experience; build rapport with regular customers to create positive atmosphere
- Comply with all food and beverage regulation
- Record and balance cash receipts and prepare cash deposits
- Performed barback duties.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes in both dining and bar during special events, nights, and weekends.
Certified Medical Assistant
Palo Alto Medical Foundation
01.2002 - 10.2010
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
- Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms
- Educated patients about medications, procedures and physician's instructions
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Oriented and trained new staff on proper procedures and policies
Patient Services Representative II
Palo Alto Medical Foundation
01.2002 - 07.2004
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Utilized customer service skills and detailed EPIC Care system knowledge to support clinic operations
- Coordinated between patients and healthcare professionals to meet patient needs
- Checked daily doctor schedules and verified insurance
- Assisted patients in filling out check-in and payment paperwork
- Applied administrative knowledge and courtesy to explain procedures and services to patients
Education
Some College (No Degree) - Journalism
Ohlone Community College
Fremont, CAHigh school - High School Courses
James Logan High School
Union City, CA06.1991
Skills
- Restaurant experience
- Serving
- Bartending/Beverage Preparation/Preparing Garnishes
- Suggestive Selling
- Menu Memorization
- Payment Processing
- Health Codes Compliance
- Hospitality Service Expertise
Certification
- TAM of Nevada - Certified Server/Seller, 04/01/22-04/01/26
- Food Handler, 12//2021- 12/28/24
Timeline
Server/Bay Host Attendant
Atomic Golf
01.2024 - Current
Bartender/Server
Back to the 80's Cafe and More
10.2021 - 10.2022
Certified Medical Assistant
Palo Alto Medical Foundation
01.2002 - 10.2010
Patient Services Representative II
Palo Alto Medical Foundation
01.2002 - 07.2004
High school - High School Courses
James Logan High School
- TAM of Nevada - Certified Server/Seller, 04/01/22-04/01/26
- Food Handler, 12//2021- 12/28/24
Some College (No Degree) - Journalism
Ohlone Community College
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