Summary
Work History
Education
Skills
Additional Information
Work Availability
Timeline
CustomerServiceRepresentative
Trisha Powell

Trisha Powell

Remote Support
Vincennes,IN

Summary

Highly-motivated employee with desire to take on new challenges while supporting remote support integrations. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with a high speed-Internet wired remote office, two computers, distraction free space, usb headsets and supporting software.

Work History

Merchandiser

Acosta, Inc
Louisville, KY
07.2021 - 08.2022
  • Collect and report data from store visits using a company furnished device
  • Maintain display of products, clean, stock, rotate and price merchandise
  • Perform audits, check date codes and ensure adherence to approved modular integrity
  • Follow store policies while representing company
  • Consult management, meet objectives as assigned, and report store level observations of client product and Customer needs
  • Advocate for the client via sales opportunities
  • Build store relationships using shelving
  • Receive mailings: client signage, coupons, etc
  • To be transported and distributed in your territory
  • Assess and prioritize work-loads based on store assignment and client needs
  • Independently prioritize daily route and hours worked with estimated 15% drive time in a local territory managing around 65 grocery and convenient store locations.

Transportation And Delivery Coordinator and Driver

Uber and Lyft
Louisville, KY
01.2018 - 02.2021
  • Accomplished more than 600 safe rides annually per company while sustaining a 5-star rating of customer satisfaction
  • Time management, budgeting, product delivery and customer service in busy Louisville, KY and southern Indiana
  • Analyze potential or present "hot spots", ride surges and peak driving times resulting with more profits or driver-to-customer demand ratios.

Agent

Sykes Inc
Clarksville, IN
12.2019 - 03.2020
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Increased customer satisfaction by resolving login Turbo Tax issues
  • Independently managed call center responsibilities as a remote employee fully operating in IT, phone and customer satisfaction capability.

Catering Coordinator, Cashier, Kitchen Prep Cook, Server, Opener

Bob Evans Restaurants
New Albany, IN
01.2017 - 02.2018
  • Restaurant catering coordination: organization, delivery and follow-up of catering orders, carryout specialist, cashier, hostess and kitchen prep member at a busy location that closed after the pandemic.

Photographer and Portrait

Universal Church Directories
Louisville, KY
07.2016 - 01.2017
  • Traveling, overnight church portrait photographer and commissioned sales associate
  • Met sales quotas consistently using instructed techniques
  • Set up, storage and break down of costly studio equipment
  • Maintained a professional image with church members and staff.

Assistant Manager

Dollar Tree Inc
Corydon, IN
11.2015 - 07.2016
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Photographer And Writer

CHNI News
Jeffersonville, IN
05.2007 - 08.2011
  • Consistently hired to interview and photograph people, places or things and then write published news stories in AP-style
  • Managed a weekly route between 8 police stations and two counties gathering printed stacks of police report data to be analyzed, appropriately typed and published.

Store assistant manager

  • Conducting day-to-day retail operations including cash handling, inventory and ordering, sales projections, customer service, employee management, store safety, loss prevention, customer retention, warehouse stock management, meetings with store and district managers.

Education

Associate - Communications

University Of Pheonix
01.2009

Skills

  • Conflict Management
  • Photography & Design
  • Data collection & analyzation
  • Customer & Technical Support
  • Technical Communication
  • Vendor relationship management
  • Supervision & leadership
  • Safety & Compliance
  • Training & Development
  • Inspection & Auditing

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Merchandiser

Acosta, Inc
07.2021 - 08.2022

Agent

Sykes Inc
12.2019 - 03.2020

Transportation And Delivery Coordinator and Driver

Uber and Lyft
01.2018 - 02.2021

Catering Coordinator, Cashier, Kitchen Prep Cook, Server, Opener

Bob Evans Restaurants
01.2017 - 02.2018

Photographer and Portrait

Universal Church Directories
07.2016 - 01.2017

Assistant Manager

Dollar Tree Inc
11.2015 - 07.2016

Photographer And Writer

CHNI News
05.2007 - 08.2011

Store assistant manager

Associate - Communications

University Of Pheonix

Similar Profiles

CREATE PROFILE
Trisha PowellRemote Support