Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trisha Marie Garcia

Costa Mesa,California

Summary

Handled 50+ customers per day, giving detailed, personalized, friendly & polite service to ensure customer service to ensure customer retention. Remain courteous and calm at all times, even during moments of intense customer displeasure. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.

Overview

3
3
years of professional experience

Work History

Manager on Duty

GritCycle
11.2021 - Current

Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.Strengthened relationships with key clients through regular communication and proactive problemsolving. Led successful cross-functional projects to drive business growth and improve operational efficiency.Improved team productivity by implementing efficient scheduling and task delegation processes.

Educator

Lululemon
08.2022 - 12.2022

Helped customers complete purchases, locate items and join reward programs. Effectively educate the guests on the fabrics, features, fit and function of the product..Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Sales Associate/Social Media Coordinator

Orangetheory Fitness
01.2021 - 11.2021

Assist in running all “front of the house’” studio operations, with a strong focus on premium customer service as well as meeting sales expectations & goals. Have strong passion for fitness, customer service skills and sales & marketing experience along with a fun outgoing energetic personality. Responsible for creating content through social media and Facebook of the studio

Education

Bachelor of Science - Community Health Services

Arizona State University
Tempe, AZ
05.2021

Associate of Arts - Kinesiology

Moorpark College
Moorpark, CA
12.2020

Skills

  • Time management
  • Sales Closing
  • Policies and Procedures
  • Client Service
  • Problem solving strength
  • Scheduling proficiency
  • Sales and Marketing
  • Customer service focus

Timeline

Educator

Lululemon
08.2022 - 12.2022

Manager on Duty

GritCycle
11.2021 - Current

Sales Associate/Social Media Coordinator

Orangetheory Fitness
01.2021 - 11.2021

Bachelor of Science - Community Health Services

Arizona State University

Associate of Arts - Kinesiology

Moorpark College
Trisha Marie Garcia