Handled 50+ customers per day, giving detailed, personalized, friendly & polite service to ensure customer service to ensure customer retention. Remain courteous and calm at all times, even during moments of intense customer displeasure. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.
Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.Strengthened relationships with key clients through regular communication and proactive problemsolving. Led successful cross-functional projects to drive business growth and improve operational efficiency.Improved team productivity by implementing efficient scheduling and task delegation processes.
Helped customers complete purchases, locate items and join reward programs. Effectively educate the guests on the fabrics, features, fit and function of the product..Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assist in running all “front of the house’” studio operations, with a strong focus on premium customer service as well as meeting sales expectations & goals. Have strong passion for fitness, customer service skills and sales & marketing experience along with a fun outgoing energetic personality. Responsible for creating content through social media and Facebook of the studio