Summary
Overview
Work History
Education
Skills
Timeline
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Trishann Schmitt

Oklahoma City,OK

Summary

Adept at individual client care and property management, I significantly enhanced client loyalty and operational efficiency in both job fields. My expertise in client relations and time management resulted in streamlined processes and improved productivity. Committed to exceeding expectations, I thrive on delivering personalized solutions and managing complex caseloads with ease.

Overview

21
21
years of professional experience

Work History

Organizational Support Assistant

Individual Clients
01.2001 - 08.2021
  • Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
  • Managed daily caseloads efficiently under tight deadlines.
  • Collaborated with clients to ensure stock requirements were met.
  • Educated new hires on procedures and protocol.
  • Managed calendar appointments efficiently.
  • Ensured seamless coordination through comprehensive planning.
  • Offered timely assistance for urgent client requests outside standard hours.
  • Enhanced customer loyalty by exceeding expectations for special requests.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Streamlined workflow processes for increased efficiency and productivity within the team.
  • Answered phone calls promptly and professionally, directing callers at clients request.
  • Volunteered to help with special projects of varying degrees of complexity.

Property Manager

Hansen Properties
02.2004 - 08.2005


  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

Education

Bachelor Of Environmental Science -

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service-focused
  • Time management
  • Reliability and punctuality
  • Scheduling appointments
  • Organizational expertise
  • Clear communication
  • Housekeeping
  • Task prioritization

Timeline

Property Manager

Hansen Properties
02.2004 - 08.2005

Organizational Support Assistant

Individual Clients
01.2001 - 08.2021

Bachelor Of Environmental Science -

Southern New Hampshire University

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Trishann Schmitt