Trista Bratcher
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Versatile coordinator with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Property Coordinator
Himalaya Properties
07.2023 - Current
- Lead the local team and manage all existing properties.
- Take over all aspects of property management including apartment showing, move-in/ move-outs and communications with existing and new tenants.
- Help streamline communication between our vendors and tenants for repairs, etc.
- Support management with data and appropriate reports.
- Assis with supportive property management tasks like sending complaints, community news, work orders, etc.
- Use out online platform to manage data and answer tenant management questions.
- Provides information for management through market research and prepare the budget for future.
- Willingness to perform needed administrative tasks across the office.
- Monitored tenant occupancy, lease compliance, and maintenance requests.
- Conducted regular inspections to ensure that all properties are compliant with safety regulations.
- Created reports on rental income, expenses, and vacancy rates.
- Handled tenant inquiries about rental payments, leases, and other related matters.
- Reviewed invoices from contractors and vendors to ensure accuracy before payment.
Leasing Consultant
Campus Pointe Apartments
05.2023 - 06.2023
- Greeted potential tenants and provided information about the property.
- Conducted tours of model unit, highlighting features and amenities.
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- Responded to tenant requests for maintenance services in a timely manner.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
Property Manager
Homeland Inc.
04.2021 - 05.2023
- Manage all tenant-related issues including maintenance request, complaints, tenant retention, and completion of extensive and time-sensitive paperwork.
- Respond to and following up calls or emails with prospective tenants, and taking prospects on tours; marketing vacant units through social media business page on Facebook.
- Oversee all maintenance operations including maintenance request, cleaning and make-ready unit process, tenant follow-up, and unit inspections.
- Recording all tenant payments (accounts receivable), submitting deposits, submitting invoices (accounts payable), and maintaining tenant folders with other office duties as required per the regional manager.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
Education
Certification - Early Childhood Education
PennFoster
Scottsdale, AZ05.2017
High School Diploma -
Allen Country Scottsville High School
Scottsville05.2012
Skills
- Property Management
- Tenant Relations
- Vendor Management
- Tenant and Eviction Laws
- Valid Kentucky Driver's License
- Preventive Maintenance
- Payment Collection
- Administrative Support
- Fair Housing Mandates
- Maintenance Knowledge
- Leasing and Sales
- Skilled Multi-Tasker
- Lease Renewals
- Multi-Family Property Management
- Student Housing
Timeline
Property Coordinator
Himalaya Properties
07.2023 - Current
Leasing Consultant
Campus Pointe Apartments
05.2023 - 06.2023
Property Manager
Homeland Inc.
04.2021 - 05.2023
Certification - Early Childhood Education
PennFoster
High School Diploma -
Allen Country Scottsville High School
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