Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Trista Clegg

Trista Clegg

Summary

I believe I would make a wonderful asset to your team. I have excellent verbal and written communication skills. With 10+ years experience. I am highly energetic with ability to adapt to any situation. I am confident with my skill set , determination and dedication I can help your company thrive. I go above and beyond what my job entitles. My leadership skills will allow me to help others thrive as well.

Overview

18
years of professional experience

Work History

Kohls EFC

Warehouse Associate
10.2021 - 01.2024

Job overview

  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
  • Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 50lbs pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Genesis

Housekeeper
07.2017 - 07.2020

Job overview

  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Improved overall cleanliness ratings for my assigned floor 3 West.
  • Was nominated by nurses and doctors on 3 west for an award which hadn't been given in 5 years.
  • Was presented with the award 5 months after being here for improving overall cleanliness ratings on 3 west as well as overall patient and guest ratings for the entire floor.
  • Continuous communication skills with not just housekeeping staff, but also with Dr.'s and Nursing staff on 3West

Amazon

Stow/ Problem Solve/ Back Log
10.2016 - 01.2017

Job overview

Completed Tier 3 in Stow

Daily use of computers and scanners

Daily use of communication skills with staff and management

  • Introduced data-driven approaches to monitor progress and measure the effectiveness of implemented solutions.
  • Created a comprehensive problem-solving toolkit for employees, significantly improving issue resolution times.
  • Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
  • Led brainstorming sessions with diverse groups of professionals, cultivating a creative environment conducive to innovative thinking.
  • Promoted a proactive approach to problem identification by establishing regular feedback channels between managers and employees.
  • Utilized strong analytical skills to assess the feasibility and potential impact of proposed solutions, ensuring informed decision-making at all levels.

P.l. Marketing

Kompass Associate
02.2014 - 07.2016

Job overview

  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Collaborated cross-functionally to develop new products, leading to an expanded product portfolio for the company.
  • Implemented data-driven decision-making strategies, improving overall business performance.

Steak And Shake

Server
01.2013 - 03.2014

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Stayed multiple times over my shift until management sent someone in to cover a call off or a no show.
  • Maintained entire restaurant with one cook and one other server multiple times and for shifts exceeding 14 hours
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Bob Evans Restaurant

Server/cook/hostess
01.2006 - 01.2010

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Have awards for employee of the month
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Also worked for a year at a different location due to my manager was being moved to a new location and requested myself and a few others to join them at the location in Canal Winchester.

Education

Groveport Madison High School
Groveport, OH

High School Diploma
05.2008

University Overview

Certificate Of Achievement

- Completion of 30 hours of Employability Skills


The Art of Communicating

- Completion of 2 hours Of Employability Skills


Small Business Management

- Completion of 3 hours of Employability Skills


Honor Roll Certificates

- Gpa 3.5




Skills

  • Warehouse Logistics
  • Inventory Counting
  • Labeling and Boxing
  • Order Picking
  • Purchase Order Verification
  • Product Verification
  • Leadership and Team Building
  • Inventory management
  • Attention to detail
  • Barcode scanning
  • Organizational skills
  • Adaptability and flexibility

Timeline

Warehouse Associate

Kohls EFC
10.2021 - 01.2024

Housekeeper

Genesis
07.2017 - 07.2020

Stow/ Problem Solve/ Back Log

Amazon
10.2016 - 01.2017

Kompass Associate

P.l. Marketing
02.2014 - 07.2016

Server

Steak And Shake
01.2013 - 03.2014

Server/cook/hostess

Bob Evans Restaurant
01.2006 - 01.2010

Groveport Madison High School

High School Diploma
Trista Clegg