Summary
Overview
Work History
Education
Skills
Timeline
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Trista Consoli

Silverthorne,CO

Summary

Dynamic Parts Manager at Summit Ford with a proven track record in inventory management and customer service. Enhanced operational efficiency through an improved inventory system, resulting in significant cost savings. Skilled in problem-solving and staff training, dedicated to elevating customer satisfaction and streamlining processes for optimal performance.

Overview

11
11
years of professional experience

Work History

Parts Manager

Summit Ford
11.2021 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system. Got the inventory from over 60% idle down to 27% within 3 years of being the Parts Manager
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
  • Provided timely, insightful and accurate reports to upper management every Friday.

Stryker Maintainer

US Army
10.2018 - 03.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment. Team under me included four soldiers.
  • Proven ability to learn quickly and adapt to new situations. Completed two pre-deployment trainings.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, tires, and other vehicle systems.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Had eight Stryker's my team was in charge of at all times, as well as ten gas vehicles we maintained as well.

Mover

Puliz Moving and Storage
03.2014 - 08.2018
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.

Education

High School Diploma -

Elko High School
Elko, NV
06-2013

Skills

  • Customer service
  • Invoice processing
  • Inventory management
  • Ordering parts
  • Returns processing
  • Forklift operation
  • Warehouse operations
  • Staff training
  • Parts documentation
  • Profit and loss tracking
  • Problem-solving
  • Hardworking and reliable
  • Management

Timeline

Parts Manager

Summit Ford
11.2021 - Current

Stryker Maintainer

US Army
10.2018 - 03.2021

Mover

Puliz Moving and Storage
03.2014 - 08.2018

High School Diploma -

Elko High School

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