Trista Consoli
Silverthorne,CO
Summary
Dynamic Parts Manager at Summit Ford with a proven track record in inventory management and customer service. Enhanced operational efficiency through an improved inventory system, resulting in significant cost savings. Skilled in problem-solving and staff training, dedicated to elevating customer satisfaction and streamlining processes for optimal performance.
Overview
11
11
years of professional experience
Work History
Parts Manager
Summit Ford
Silverthorne, CO
11.2021 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system. Got the inventory from over 60% idle down to 27% within 3 years of being the Parts Manager
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Provided timely, insightful and accurate reports to upper management every Friday.
Stryker Maintainer
US Army
Colorado Springs, CO
10.2018 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment. Team under me included four soldiers.
- Proven ability to learn quickly and adapt to new situations. Completed two pre-deployment trainings.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, tires, and other vehicle systems.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Had eight Stryker's my team was in charge of at all times, as well as ten gas vehicles we maintained as well.
Mover
Puliz Moving and Storage
Reno, NV
03.2014 - 08.2018
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Education
High School Diploma -
Elko High School
Elko, NV06-2013
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Returns processing
- Forklift operation
- Warehouse operations
- Staff training
- Parts documentation
- Profit and loss tracking
- Problem-solving
- Hardworking and reliable
- Management
Timeline
Parts Manager
Summit Ford
11.2021 - Current
Stryker Maintainer
US Army
10.2018 - 03.2021
Mover
Puliz Moving and Storage
03.2014 - 08.2018
High School Diploma -
Elko High School