A seasoned Broker Associate at Bliss Realty Group, I excel in client rapport and negotiation, driving significant property deals with adaptability and strategic market insights. Leveraging data analysis and exceptional communication, I've consistently enhanced client satisfaction and sales outcomes, showcasing a proven track record in high-stakes real estate and sales environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Broker Associate
Bliss Realty Group
Salida, CO
11.2024 - Current
Managed listing process by providing accurate information about current market conditions, pricing suggestions, and preparing contract documents.
Reviewed surveys, appraisals, title reports, leases and other documents associated with a transaction.
Conducted due diligence on prospective property acquisitions.
Located new clients through database searches, referrals and in-person prospecting.
Maintained files on active properties with schedules, offers and in-progress contracts.
Ensured that all required paperwork was properly signed and filed in accordance with applicable laws.
Answered customer questions to maintain high satisfaction levels.
Negotiated between sellers and buyers over property prices and settlement deals.
Acted as buyer or seller representative when arranging sales.
Data Entry Seasonal
Sigtrack
Remote
03.2024 - Current
Performed data entry tasks accurately within established timelines.
Performed data entry duties accurately and efficiently.
Verified accuracy of data entry into system records.
Promoted and reviewed others' data entry into systems.
Associate Broker
Mossy Oak Properties Mountain Ranch And Home Broke
Salida, CO
04.2021 - 11.2024
Developed strong relationships with clients through regular communication, understanding their needs, and offering suitable solutions.
Assisted clients in negotiating contracts for optimal results, ensuring their interests were protected throughout the process.
Conducted thorough property evaluations to provide accurate pricing recommendations to clients based on market trends and property condition.
Monitored market trends regularly to stay informed about current conditions and advise clients accordingly for strategic decision-making purposes.
Successfully closed deals in a timely manner by facilitating smooth communication between parties involved in transactions while minimizing delays or complications.
Ensured compliance with real estate regulations by staying up-to-date on industry changes and maintaining accurate records for all transactions.
District Sales Manager
Russell Cellular
Salida, CO
02.2014 - 04.2021
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Tracked weekly sales to develop detailed reports for senior leadership, using RQ4, OMNI.
Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Directed sales support staff in administrative tasks to help sales reps close deals.
Grew YOY sales by consistently meeting and exceeding quotas.
Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
Built relationships with customers and community to establish long-term business growth.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Associate and Customer Service
Sears Hometown Stores
Salida, CO
05.2009 - 02.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Obtained License For Colorado DORA - Real Estate
Kaplan Career Institute
Online
04.2020
High School Diploma -
Salida High School
Salida, CO
05.2002
No Degree - Business Administration
Colorado Mountain College
Buena Vista, CO
Skills
Data Analysis
Term Negotiations
Client Rapport
Client Service
Client relationship management
Strong negotiation skills
Adaptability and flexibility
Property valuation proficiency
Buyer representation experience
Organizational skills
Effective communication
Contract Management
Property Showing
Team Coordination
Sales Leadership
Territory Management
Customer Service Management
Direct Sales
Staff Management
Goal Setting
Performance Improvements
Goals and Performance
Customer Relationship Building
Customer Retention
Team Leadership
Time Management
Active Listening
Conflict Resolution
Performance Monitoring
Account Management
Customer Service
Sales Coordination
Sales Process
Product Sales
Customer Needs Assessment
Cash Handling Accuracy
Listening Skills
Adapt to Diverse Groups
Exceptional Customer Service
Problem-Solving Skills
POS System Operation
Data Entry
Verify Voter Registration signatures
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of [32] staff members.
Brought in new customers.
Awarded “District Manager of the Year” in [2018].
Nominated for “District Manager of the Year” in [2017].
Won "Top 10 DSM" in 2020
Won "Sales Rep of the Month" multiple times between 2014 2016 before being promoted to store manager in 2016 and then District Manager in 2017.
Exceeded monthly quota multiple times.
Certification
Licensed Real Estate Agent in Colorado
Certified for Coaching to Earn the Right Training for training store managers.
Earn the Right Certified for Sales Reps
Certified Equine Sports Massage Therapist
Education
Salida, CO,Online,Buena Vista, CO
Contact
Salida, CO 81201
References
References available upon request.
Timeline
Broker Associate
Bliss Realty Group
11.2024 - Current
Data Entry Seasonal
Sigtrack
03.2024 - Current
Associate Broker
Mossy Oak Properties Mountain Ranch And Home Broke