TRISTA E. JAMES
Quantico,VA
Summary
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
16
16
years of professional experience
Work History
Intern Business Analyst
Athena Technology Group, Inc.
Quantico, VA
09.2025 - Current
- Responsible for entry level research into Information Technology and Training policies, procedures, developments and emerging technologies.
- Perform independent research and present results in ATG formats (MS Word, Powerpoint, and/or Excel).
- Research industry and government open sources to provide background information and insights that facilitate ATG’s knowledge and growth objectives.
Security Assistant
Marine Corps Deputy Commandant, Combat Development and Integration
Quantico, VA
12.2024 - Current
- Coordinated security measures for sensitive areas, enhancing safety protocols and compliance with established guidelines.
- Oversaw the implementation of access control systems to maintain secure environments across facilities.
- Conducted thorough inspections of premises, identifying vulnerabilities and recommending improvements to security infrastructure.
- Collaborated with cross-functional teams to develop emergency response plans, promoting preparedness and resilience in crises.
- Monitored surveillance systems, promptly addressing incidents and escalating issues to appropriate authorities as needed.
Daily Building Substitute Teacher
Pinnacle View Middle School
Little Rock, AR
08.2023 - 06.2024
- Perform all the duties and responsibilities of the regular teacher staff unless released from such duties by the principal.
- Utilize a variety of appropriate teaching techniques, materials and resources for instructional purposes in class and out of class to adapt and adjust instructional presentation of subject content to students’ needs and interests.
- Assisted in conducting comprehensive physical security inspections within the school making sure all security measures were in place.
- Provide administrative support to the school office, including answering phones, and managing schedules.
Patient Care Coordinator (Remote)
Carenet Health
San Antonio, TX
09.2022 - 08.2023
- Coordinate and manage patient appointments, ensuring optimal scheduling to maximize patient access to healthcare services.
- Serve as a liaison between patients, families, and healthcare providers to facilitate communication and improve patient care.
- Maintain and update patient medical records, ensuring accuracy and confidentiality.
- Address patient concerns and provide solutions to improve patient satisfaction and care outcomes.
Member Service Representative (Remote)
Broad-Path
Tucson, AZ
10.2021 - 12.2021
- Worked from home in a high-volume Call center setting, repeatedly analyzing situations, utilizing/navigating multiple computer systems simultaneously, while using strong customer service and conflict resolutions skills.
- Answered plan benefit questions from Members on Medicaid Medical and Pharmacy Products. Provide solutions to problems and determine an individualized path to resolution by keeping resources up to date and organized plus providing information on community resources.
- Provided accurate information in a professional manner using current technology and software to document calls from members, providers, and other customers in a clear and concise manner.
- Worked collaboratively and relay information to the appropriate internal and external departments and partners using approved company channels and procedures.
Monitor Tech-Cardiac Monitoring
Comanche County Memorial Hospital
Lawton, OK
09.2016 - 06.2017
- Monitor and interpret cardiac rhythms using telemetry equipment for a diverse patient population.
- Identify and document abnormal cardiac rhythms and promptly notify nursing staff and physicians.
- Maintain accurate records of patient cardiac data, ensuring timely updates and compliance with medical protocols.
Police/Public Safety Officer
Pulaski Technical College
North Little Rock, AR
11.2010 - 06.2016
- Investigate a host of incidents including criminal activity plus enforcing all federal, state and local laws that could result in issuing warnings or citations.
- Prepared PowerPoint slides to teach other law enforcement officers the Policy Directives, regulations, and procedures.
- Demonstrates and applies the concepts framed in the mission statement of the department and clearly articulates and supports the role of the university police on campus.
- Managed inventory of supplies.
- Assisted with processing work orders for equipment maintenance.
Education
Masters of Business Administration -
University of Phoenix at Little Rock
Little Rock, AR11-2013
B.A. Criminal Justice - Information Technology Minor
University of Arkansas at Little Rock
Little Rock, AR05-2009
Skills
- Team Leadership
- Communication
- Problem Solving
- Microsoft Office Suite
- Clerical Work
- Report Preparation
- Multi-Project Management
- Time Management
- Professional Presentations
- Google Proficient
- Detailed Oriented
- Compliance Issues
- Customer Service
- Organizational Skills
- Multi-Tasking
Job Related Training
USMC Security Manager Course -November 2025
Security Clearance
Active Top Secret/SCI Clearance
Additional Information
Career Summary
Currently Possess DOD TS/SCI eligibility, Deferred Investigation through Continuous Vetting Program on 2025-10-21
References:
Ashley N. Vang, Command Security Manager, 815-519-1993
Dr. Richard Moss, Dean of Fine Arts, Humanities, and Social Sciences, 501-960-1704
Tanya Seward, 501-747-2217
Timeline
Intern Business Analyst
Athena Technology Group, Inc.
09.2025 - Current
Security Assistant
Marine Corps Deputy Commandant, Combat Development and Integration
12.2024 - Current
Daily Building Substitute Teacher
Pinnacle View Middle School
08.2023 - 06.2024
Patient Care Coordinator (Remote)
Carenet Health
09.2022 - 08.2023
Member Service Representative (Remote)
Broad-Path
10.2021 - 12.2021
Monitor Tech-Cardiac Monitoring
Comanche County Memorial Hospital
09.2016 - 06.2017
Police/Public Safety Officer
Pulaski Technical College
11.2010 - 06.2016
B.A. Criminal Justice - Information Technology Minor
University of Arkansas at Little Rock
Masters of Business Administration -
University of Phoenix at Little Rock