Trista Grimm
Administrative Assistant
Arvada,CO
Summary
Detail-oriented professional with excellent communication, interpersonal, customer service, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Lauth Investigations Int, Inc.
10.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Managed paper and electronic filing systems by routing various documents, and uploading incoming mail into Record Management System and preparing outgoing mail on a daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Updated spreadsheets and databases to track incoming and outgoing mail and vital record requests.
- Uploaded expenses into Record Management System and database.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence.
- Participated in daily and weekly meetings.
Victim Advocate
Adams County Sheriff’s Office
04.2018 - 08.2021
- Built respectful and trusting relationships with clients, coworkers, Command staff, Deputies, community members, and service providers.
- Recognized crisis situations, assessing potential danger to clients and other individuals.
- Remained calm and poised in emergency and crisis situations.
- Followed strict data confidentiality rules to keep client information secure.
- Assisted clients with helping to identify Victim Rights and available programs.
- Assisted clients in identifying needs and referring to community resources and connecting with appropriate services.
- Developed and maintained strong relationships with community resources for successful referrals.
- Supported victims, family members and witnesses through the law enforcement investigation.
- Participated in professional development and training opportunities to enhance skills.
Records Technician Specialist
Adams County Sheriff’s Office
11.2016 - 04.2018
- Utilize the Records Management System and NCIC/CCIC system to perform a variety of entries, inquiries, modifications, and cancellations with accuracy, such as Hit Confirmations, Warrants, Stolen and Recovered Vehicles, Private Tows, Repossessions, Runaways/Missing Persons, BOLO’s/ATL’s, Stolen and Recovered Property
- Promptly responded to the public via telephone and in person regarding inquiries.
- Received and processed records requests for citizens, law enforcement agencies, the District Attorney’s Office, and other entities following CORA policies; collect money for these requests.
- Trained new personnel regarding the Records Department policies and procedures.
- Monitor police radio traffic and provide accurate vital information to Deputies in a timely manner.
Cashier
Walmart
08.2016 - 11.2016
- Provided efficient and courteous service to customers
- Built and maintained positive working relationships with co-workers
- Processed cash, check and credit cards for customer purchases
- Monitored self-checkout stations to assist customers and ensure registers working appropriately
- Leveraged POS system to perform purchase transactions for team members and customers
- Resolved and de-escalated issues to address customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Administrative Assistant to VP of Operations
Farnham Security, Inc.
07.2001 - 10.2003
- Computer skills, including but not limited to: Internet research and email, Microsoft systems; Outlook, Word, PowerPoint, and Excel
- Office skills, including but not limited to; handling busy multi-line phone systems, filing, faxing, photocopying, taking messages, data entry, ordering supplies, and onboarding of new employees
- Assisted and maintained schedules for security guards and off-duty police officers for all contracts.
- Developed and maintained professional relationships with community members, high profile and celebrity clients, residential HOA’s, and the United States Marshal Service contacts.
- Maintained office files, employee files
- Entered data and generated monthly reports
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new employees, securing paperwork completion and conducting drug screen tests.
Secretary
Tony Marquez Pools, Inc.
01.1999 - 01.2001
- Computer skills, including but not limited to: Internet research and email, Microsoft systems; Outlook, Word, PowerPoint, and Excel
- Office skills, including but not limited to; handling high volume phone system, filing, faxing, photocopying, taking messages, data entry
- Drafting job estimates and contracts, mailing and/or emailing estimate and/or contract to customer or contractor
- Built and maintained professional and courteous relationships with clients, contractors, staff members, sales associates, crews, and Executives
- Provided excellent customer service
- Clearly and effectively communicated with staff, sales associates, crews, and Executives.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
Education
Medical Administrative Assistance, A.A.S -
Front Range Community College
Longmont, CO11.2009
Pre-Nursing -
College of The Canyons
Santa Clarita, CA05.2006
Interior Design -
University of Nebraska – Lincoln
Lincoln, NE05.1996
Skills
- Customer Service
- Data Entry
- Attention to Detail
- Communication
- Adaptability
- Team work
- Clerical Support
- Time Management
- Appointment Scheduling
- Filing
Awards Certificates
- Meritorious Achievement Award, Adams County Sheriff’s Office, 2021
- Victim Advocate Certificate, Longmont Police Department, 2010
- Victim Advocate Certificate, Adams County Sheriff’s Office, 2018
Timeline
Administrative Assistant
Lauth Investigations Int, Inc.
10.2022 - 10.2023
Victim Advocate
Adams County Sheriff’s Office
04.2018 - 08.2021
Records Technician Specialist
Adams County Sheriff’s Office
11.2016 - 04.2018
Cashier
Walmart
08.2016 - 11.2016
Administrative Assistant to VP of Operations
Farnham Security, Inc.
07.2001 - 10.2003
Secretary
Tony Marquez Pools, Inc.
01.1999 - 01.2001
Medical Administrative Assistance, A.A.S -
Front Range Community College
Pre-Nursing -
College of The Canyons
Interior Design -
University of Nebraska – Lincoln
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