Trista Grossnickle
Program Director
Corning,IA
Summary
Talented psychiatric nurse skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Dedicated and adept at managing programs, bringing deep understanding of what it takes to run a high-quality program and achieve desired results. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to maintain a behavioral health program that will provide excellent care to patients with mental health needs. Outgoing with terrific people skills, friendly demeanor and strong talents in caring for individuals. Effective leader consistently finding ways to improve healthcare quality.Ready to apply 3.5 years of psychiatric experience and 3 years of psychiatric education to new professional challenges with a growth-oriented organization.
Overview
6
6
years of post-secondary education
15
15
years of professional experience
Work History
Program Director
Psychiatric Medical Care
Corning, IA
03.2018 - Current
- Improved success of program by making proactive adjustments to operations.
- Oversaw team of two personnel focused on compliance, Care and Compassion.
- Improved revenues 50% by implementing successful community education efforts that penetrated new markets.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Provided ongoing direction and leadership for program operations.
- Resolved client issues quickly using problem solving and motivational strategies, increasing customer retention rate.
- Identified risks and developed mitigation plans.
Specialty Clinic Supervisor
Adair County Health System
Greenfield, IA
09.2015 - 03.2018
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Managed daily operations of 3-person clinic supporting approximately 100 patients per week.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Observed participants and recorded results.
- Explained questions in better detail for interviewees to allow truthful answers.
- Oversaw daily operations to ensure high levels of productivity.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Maintained excellent attendance record, consistently arriving to work on time.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Charge Nurse
Davita
Creston, IA
09.2014 - 09.2015
- Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations.
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate medication count at end of each shift.
- Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Applied nursing expertise to meet needs of dialysis patients in challenging dialysis environment.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Educated family members and caregivers on patient care instructions.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Advocated for and strived to protect health, safety and rights of patient.
- Evaluated patient histories, complaints and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Strengthened training and nursing knowledge by taking part in continuing education programs and dialysis workshops.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Med/Surg/ICU Staff Nurse
Cass County Health System
Atlantic, IA
08.2013 - 09.2014
- Educated patients and families on illnesses, medications and treatment plans.
- Collaborated with members of patients' healthcare team to deliver appropriate level of care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
- Recorded and measured patients' vital signs as ordered, including weight, temperature, respiration and blood pressure.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Started intravenous fluids, administered medications and documented patient charts by recording food and fluid output and intake.
- Used Electronic Medical Record system to document patient plan of care by taking into account nursing interventions, diagnosis and expected patient outcomes.
- Assessed team members' workloads and pitched in to help in areas where need was most evident.
- Managed caseload of 5-6 patients simultaneously by providing bedside care, treatments, IV therapy and wound care.
- Educated family members and caregivers on patient care instructions.
- Strengthened training and nursing knowledge by taking part in continuing education programs.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Advocated for and strived to protect health, safety and rights of patient.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Evaluated patient histories, complaints and current symptoms.
Assistant Program Director
MATURA
Creston, IA
11.2006 - 09.2013
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Trained and mentored new employees on industry practices and business operations.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Conducted performance reviews to provide feedback to staff for improvements.
- Updated Program Director about project status, updates and concerns on daily basis.
- Revised policies and developed and implemented training programs.
- Managed human resource goals by recruiting, training, coaching and disciplining employees.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Implemented programs to assist clients in need of extra support postpartum increasing breastfeeding rates 30%.
- Utilized resources by writing grants to apply for grant funding.
Education
Psychiatric Mental Health Nurse Practitioner - Nursing
Walden University
Minneapolis, MN 07.2018 - Current
Associate Degree in Nursing - Nursing
Southwestern Community College
Creston, IA 08.2005 - 06.2006
Licensed Practical Nurse - Practical Nursing
Southwestern Community College
Creston, IA 08.2002 - 06.2003
GED -
Southwestern Community College
Creston, IA 01.1999 - 06.2000
Skills
Problem Solving
Timeline
Psychiatric Mental Health Nurse Practitioner - Nursing
Walden University
07.2018 - Current
Program Director
Psychiatric Medical Care
03.2018 - Current
Specialty Clinic Supervisor
Adair County Health System
09.2015 - 03.2018
Charge Nurse
Davita
09.2014 - 09.2015
Med/Surg/ICU Staff Nurse
Cass County Health System
08.2013 - 09.2014
Assistant Program Director
MATURA
11.2006 - 09.2013
Associate Degree in Nursing - Nursing
Southwestern Community College
08.2005 - 06.2006
Licensed Practical Nurse - Practical Nursing
Southwestern Community College
08.2002 - 06.2003
GED -
Southwestern Community College
01.1999 - 06.2000
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