Trista Grove

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• answered customer questions and provided store information
• Maintains calm demeanor during high volume periods and special events.
• preserved appearance of store by raging in replenishing displays, and merchandise racks
• Delivered higher level of customer service to patrons, using active listening, and engagement skills
• identified appropriate solutions to minimize issues and quickly solve problems.

-Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preference

-prepare and serve coffee, espresso drinks, blended coffees, and teas.

-Maintained clean and organize workspace, enabling coworkers to locate resources and product.

-Memorize recipes for specialty coffee beverages, and seasonal offerings.

-Creative complex, handcrafted beverage is based upon customer preferences.

-Describe menu items to customers in suggested products based on stated preferences.

-Utilize POS system to receive and process customer payments.