Summary
Overview
Work History
Education
Skills
Timeline
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Trista Maher

Summary

Proven expert in fraud detection and prevention, leveraging advanced data analysis and investigation documentation skills honed at JP Morgan Chase. Achieved significant reductions in fraud losses through strategic anti-fraud systems and meticulous financial data analysis. Exemplifies leadership by training teams, enhancing AML compliance, and surpassing performance targets. Demonstrates exceptional report writing and dispute resolution abilities, ensuring compliance and safeguarding assets.

Overview

10
10
years of professional experience

Work History

Fraud Analyst

JP Morgan Chase
10.2021 - Current
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
  • Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
  • Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
  • Produced detailed reports of fraud investigations and presented findings to senior management.
  • Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
  • Maintained up-to-date knowledge of regulations related to fraud prevention, ensuring compliance with relevant laws and guidelines.
  • Identified emerging fraud trends by conducting regular market research and staying updated on industry best practices.
  • Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations.
  • Provided training to new team members on fraud detection techniques, enhancing their ability to identify potential threats quickly and accurately.
  • Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
  • Assisted law enforcement agencies with information pertaining to ongoing investigations, contributing to successful case closures.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.

Licensed Private Investigator

ProVest LLC
12.2019 - 10.2021
  • Performed background checks efficiently, enabling clients to make informed decisions about potential employees or business partners.
  • Provided expert testimony in court proceedings, contributing to favorable legal outcomes for clients.
  • Assisted clients in locating missing persons through diligent research and strategic planning methods.
  • Resolved complex cases involving corporate espionage by identifying key suspects and uncovering valuable intelligence.
  • Trained junior investigators on proper techniques, promoting consistent quality across all agency services.
  • Maintained strict confidentiality regarding sensitive client information and ongoing investigations, upholding ethical standards within the profession.
  • Collaborated with law enforcement agencies to share information, leading to successful case outcomes.
  • Enhanced client satisfaction by conducting thorough investigations and providing comprehensive reports.
  • Developed strong professional relationships with clients, ensuring trust and confidence in the investigative process.
  • Provided unparalleled customer service while managing multiple high-profile investigations concurrently.
  • Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
  • Obtained and analyzed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.

Private Investigator Special Investigation Unit

Hub Enterprises Inc
05.2017 - 12.2019
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
  • Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in a timely manner.
  • Staked out locations to locate individuals and gather evidence of unlawful activities.
  • Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
  • Investigated individuals claiming disability to identify and document fraud.
  • Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
  • Conducted mobile and stationary surveillance on subjects of insurance fraud investigations.
  • Set up both auditory and visual monitoring and recording devices.
  • Strengthened relationships with local law enforcement agencies through collaboration on high-profile cases, resulting in mutually beneficial outcomes.
  • Collected clear requirements from clients and updated each regularly on case progression and to obtain additional objectives.
  • Minimized the impact of fraud on client businesses through diligent financial investigations that identified discrepancies or suspicious transactions quickly and accurately.
  • Uncovered critical evidence by conducting thorough background checks, surveillance, and research for client cases.
  • Enhanced client satisfaction by providing personalized service, understanding their unique needs and objectives, and delivering results that exceeded expectations.
  • Conducted covert operations to gather intelligence on subjects while maintaining strict confidentiality and professionalism throughout the investigation process.
  • Built a solid reputation as a reliable and trustworthy investigator through adherence to ethical practices and maintaining confidentiality in all assignments.
  • Delivered expert testimony in court proceedings, contributing to successful outcomes for clients involved in legal disputes or litigation matters.
  • Surveilled individuals covertly to investigate issues such as fraud and infidelity.
  • Improved security measures at client sites by conducting comprehensive risk assessments and recommending appropriate countermeasures based on individual needs.
  • Supported civil cases by collecting exhaustive notes and offering sworn testimony in depositions and open court.
  • Increased efficiency of surveillance operations by implementing state-of-the-art technology and equipment in fieldwork.
  • Uploaded evidence into case management system each day.
  • Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
  • Performed undercover operations such as evaluating performance or honesty of employees by posing as customers or employees.
  • Obtained and analyzed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.
  • Questioned persons to obtain evidence for cases of divorce, child custody or missing persons or to gather information about character or financial status of individuals of interest.

Federal Background Investigator

KeyPoint Government Solutions
03.2014 - 12.2018
  • Increased collaboration among team members by sharing best practices and offering support when needed.
  • Conducted comprehensive field interviews with subjects, references, and other relevant parties to gather accurate information for investigation reports.
  • Maintained strict confidentiality of sensitive information, adhering to privacy guidelines and ethical standards at all times.
  • Reduced turnaround time for case closures by implementing effective interview techniques and strategies.
  • Efficiently managed caseloads through keen organization skills and diligent follow-up on outstanding items requiring resolution.
  • Streamlined processes for gathering data, resulting in more efficient background investigations.
  • Stayed current on industry trends and changes in federal regulations related to background investigations through continuous professional development opportunities.
  • Demonstrated adaptability by handling a diverse range of cases, from government clearances to employment verifications.
  • Maximized accuracy of investigation reports by cross-referencing information from various sources such as social media platforms, public records, and law enforcement databases.
  • Collaborated closely with adjudicators to address any questions or discrepancies found during reviews of investigation findings.
  • Assisted in training new investigators, sharing knowledge and experience to ensure their success in the role.
  • Provided exceptional customer service to clients, addressing concerns promptly and professionally.
  • Proactively identified potential risks or red flags throughout the course of investigations, alerting appropriate parties when necessary.
  • Built strong relationships with local law enforcement agencies to expedite information gathering during investigations.
  • Exceeded performance metrics by consistently completing high-quality investigations within established timeframes.
  • Ensured compliance with federal regulations by maintaining detailed records and documentation of investigations.
  • Documented information and submitted detailed reports.
  • Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals.
  • Reviewed and analyzed detailed records.
  • Obtained background check data on characters, financial statuses and personal histories.
  • Traveled to near and far places required for collecting specific information.
  • Performed financial background checks.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
  • Researched criminal cases and led investigations to determine appropriate course of proceedings.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Trained team members on agency processes, court procedures and investigation strategies.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.

Education

Master of Management - Criminal Justice

National American University
Austin, TX
09.2018

Bachelor of Science - Criminal Justice

National American University - Rapid City
Rapid City, SD
05.2016

Skills

  • Data Analysis
  • Fraud prevention
  • Fraud Detection
  • Dispute Resolution
  • Trend Analysis
  • Transaction monitoring
  • Anti-Fraud Systems
  • AML Compliance
  • Financial Data Analysis
  • Investigation documentation
  • Financial crimes
  • Report Writing

Timeline

Fraud Analyst

JP Morgan Chase
10.2021 - Current

Licensed Private Investigator

ProVest LLC
12.2019 - 10.2021

Private Investigator Special Investigation Unit

Hub Enterprises Inc
05.2017 - 12.2019

Federal Background Investigator

KeyPoint Government Solutions
03.2014 - 12.2018

Master of Management - Criminal Justice

National American University

Bachelor of Science - Criminal Justice

National American University - Rapid City

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Trista Maher