Trista Redmon
BARDSTOWN
Summary
Dynamic professional with a proven track record in client relationship management and time management skills, honed across roles at Door Dash and other leading companies. Excelled in optimizing delivery routes and enhancing customer satisfaction. Skilled in GPS navigation and adept at adapting to fast-paced environments, consistently achieving high performance ratings.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Door Dash
12.2021 - Current
- Verified orders prior to completing deliveries to avoid customer complaints.
- Developed and maintained professional relations between customer, store personnel, and company.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Delivery Driver
Get It Right Now LLC
10.2022 - 11.2023
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified accuracy of all deliveries against order forms.
- Operated light trucks to deliver loads as far as 45 miles from home location.
General Warehouse Associate
Belflex Staffing Agency
10.2021 - 10.2022
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated RF scanners to track merchandise and verify contents of containers.
Personal Care Aide
Kentuckiana Nursing Service
09.2014 - 04.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Documented vitals, behaviors, and medications in client medical records.
Assistant Front of House Manager
Impellizeri's Pizza
02.2018 - 10.2021
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Team Member
Pizza Hut
09.2013 - 03.2015
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Seneca High School
Louisville, KY06-2014
Skills
- Delivery logging
- Commercial driving
- Package scanning
- Local delivery
- Order picking and processing
- Adaptability and flexibility
- GPS and route planning
- Shipping and packaging
- Client relationship management
- Time management skills
Timeline
Delivery Driver
Get It Right Now LLC
10.2022 - 11.2023
Delivery Driver
Door Dash
12.2021 - Current
General Warehouse Associate
Belflex Staffing Agency
10.2021 - 10.2022
Assistant Front of House Manager
Impellizeri's Pizza
02.2018 - 10.2021
Personal Care Aide
Kentuckiana Nursing Service
09.2014 - 04.2022
Team Member
Pizza Hut
09.2013 - 03.2015
High School Diploma -
Seneca High School
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