Maintained patient confidentiality and privacy according to policies and regulations to help patients feel secure and comfortable with interactions.
Performed diagnostic imaging tests and examinations to capture visual evidence of health conditions.
Identified patient risk factors and adjusted procedures to minimize injury.
Assisted registered technologists in diverse technical, diagnostic, and therapeutic procedures in radiology.
Helped patients feel comfortable before, during and after procedures by employing calming techniques, answering questions and offering physical support.
Store/Pharmacy Associate
Walgreens
Greendale, WI
09.2020 - Current
Worked with clients to rectify insurance rejections and other billing problems.
Provided customer service to patients in a courteous and professional manner.
Answered patient questions and data requests.
Supported pharmacist in preparing daily prescriptions.
Ensured all areas of the store were clean and organized at all times.
Addressed inquiries, resolved customer issues, and managed customer relations.
Assisted customers with product selection based on their individual needs.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Provided training for new employees when needed.
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Built and maintained productive relationships with employees.
Education
Froedtert School of Radiologic Technology
Wauwatosa, WI
06-2024
Bachelor of Science - Radiologic Technology
Concordia University Wisconsin
Mequon, WI
05-2024
Skills
Radiation Safety Protocols
Team Collaboration
Patient Care
Diagnostic Examination Skills
Workplace Safety
Customer Service
Product Recommendations
Product Knowledge
Decision-making
Flexibility
Critical thinking
Certification
CPR Certification, American Heart Association - October 2022
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Program Assistant at School of Health & Life Sciences – MRD & MRI2nd Discipline, Medical Radiologic Technology, Diagnostic Medical Sonography, Combined Laboratory and X-Ray ProgramsProgram Assistant at School of Health & Life Sciences – MRD & MRI2nd Discipline, Medical Radiologic Technology, Diagnostic Medical Sonography, Combined Laboratory and X-Ray Programs
Student Radiology Technologist at Peconic Bay School of Radiologic TechnologyStudent Radiology Technologist at Peconic Bay School of Radiologic Technology