Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trista Rightmer

Albuquerque,NM

Summary

Dedicated professional with extensive experience at Coram CVS Specialty Infusion Services, excelling in HIPAA compliance and customer service. Demonstrated ability to manage sensitive medical records and streamline file organization processes, significantly enhancing data security and operational efficiency. Proven track record in improving patient service delivery through effective communication and meticulous records management.

Overview

13
13
years of professional experience

Work History

Rep/Medical Records Clerk

Coram CVS Specialty Infusion Services
12.2022 - Current
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Maintained patient confidence by keeping patient records information confidential.
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
  • In training for insurance eligibility.

Ticket Confirmer

Coram CVS Specialty Infusion Services
12.2020 - 12.2022
  • Compared patient tickets to computer system. All drug with units of measurement and supplies had to match before clearing.

Nursing CSS

Coram CVS Specialty Infusion Services
05.2018 - 12.2020

Worked with nursing agencies to set up nursing needs for our patients. Sent paperwork to them when needed.


Scheduled our patients in our infusion suite.


Worked closely with our nurses to help with getting any papers needed.


Stayed current with required nursing orders.


Followed new referrals closely watching for nursing needs.


Misc-accounts payable for the branch, ticket confirming, helped in the warehouse. Pulling drug and supplies.



File Clerk

Coram CVS Specialty Infusion Services
06.2011 - 05.2018
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Prepared new files.
  • Maintained physical and computer-based filing systems.
  • Organized physical storage spaces for optimal use, maximizing available room for new document additions.
  • Examined, categorized, and sorted incoming documents.
  • Compiled and inventoried documents for archival.
  • Called for current clinical notes and signatures from doctors on drug orders.
  • Tracked important documents needed signed from patient.
  • Entered receiving into our computer system.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Created and printed labels for well-organized filing.
  • Tracked file removals and coordinated on-time returns.
  • Played crucial part in ensuring compliance with industry-specific document retention policies.
  • Helped in warehouse with pulling drug and supplies. Packing and shipped the drug and supplies. Coordinated with local delivery service for delivery of drug and supplies.
  • We are a locked facility and helped with answering the door.


Education

High School Diploma -

Manzano High School
Albuquerque, NM

Skills

  • HIPAA Compliance
  • Customer Service
  • Written and verbal communication
  • File Organization
  • Data Entry
  • Document Scanning
  • Medical terminology understanding
  • Medical Records Management
  • Paperwork Processing
  • Records Management
  • Insurance Eligibility

Timeline

Rep/Medical Records Clerk

Coram CVS Specialty Infusion Services
12.2022 - Current

Ticket Confirmer

Coram CVS Specialty Infusion Services
12.2020 - 12.2022

Nursing CSS

Coram CVS Specialty Infusion Services
05.2018 - 12.2020

File Clerk

Coram CVS Specialty Infusion Services
06.2011 - 05.2018

High School Diploma -

Manzano High School
Trista Rightmer