Trista Shuster
Business Administration
Pittsburg,KS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
340B Integrity Specialist
Community Health Center Of Southeast Kansas
Pittsburg, KS
01.2023 - Current
- Performed regular compliance reviews and audits, identifying non-compliance issues.
- Evaluated large datasets for quality and accuracy.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Developed strong client relationships through consistent communication and attentive service.
- Prepared and submitted regulatory filings in timely manner.
- Collaborated with cross-functional teams to achieve project goals on time.
Customer Service Representative
Craw-Kan Telephone
Girard, KS
02.2016 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Sought ways to improve processes and services provided.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Cross-trained and provided backup support for organizational leadership.
- Spearheaded volunteer programs that positively impacted local communities while showcasing company's commitment to social responsibility.
Loan Officer
Labette Bank
Cherokee
01.2006 - 02.2016
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Fostered positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Examined customer loan applications for loan approvals and denials.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Streamlined daily operations by developing and implementing efficient scheduling, task delegation, and performance tracking systems.
- 8 years leadership experience.
Education
MBA - Organizational Leadership
Pittsburg State University
Pittsburg, KS 12.2021 - 12.2022
BBA - Business Administration And Management
Pittsburg State University
Pittsburg, KS 01.2011 - 05.2015
Skills
Creative Problem Solving
Dependable and Responsible
Excellent Communication
Organization and Time Management
Resource Allocation
Schedule Management
MS Office
Fundraising Coordination
Partnership Development
6 Years Experience as School Board Member
Presentation Skills
Community Engagement
Friendly, Positive Attitude
Timeline
340B Integrity Specialist
Community Health Center Of Southeast Kansas
01.2023 - Current
MBA - Organizational Leadership
Pittsburg State University
12.2021 - 12.2022
Customer Service Representative
Craw-Kan Telephone
02.2016 - 01.2023
BBA - Business Administration And Management
Pittsburg State University
01.2011 - 05.2015
Loan Officer
Labette Bank
01.2006 - 02.2016