Tristan Barnett
Charlotte,NC
Summary
Dedicated professional with a strong background in administrative support, management, and data entry. With 3 years of experience in a fast-paced call center, I have honed my skills in CRM software, efficient data handling, and providing timely responses to customer inquiries. My commitment to excellent phone etiquette and unwavering focus on customer satisfaction have consistently earned recognition. As a self-motivated professional, I am eager to contribute my expertise to a dynamic team. Let’s connect and discuss how I can add value to your organization.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk
Almond Contruction
Lakeland, FL
01.2023 - 02.2024
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Maintained database by entering new and updated customer and account information.
- Pulled permits and inspections for jobs.
Kitchen Manager
Beef 'O' Brady's
Lakeland, FL
01.2020 - 02.2024
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Customer Service Representative
2infinity
Lakeland, FL
06.2018 - 04.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Some College (No Degree) - Computer And Information Sciences
University of Southern Newhampshire
OnlineSkills
- Driven
- Data Transcription
- Proofreading
- Error Identification
- Professional and Mature
- Collecting Information
- Inbound and Outbound Calling
- Data Entry
- Complaint Resolution
- Scheduling
Timeline
Data Entry Clerk
Almond Contruction
01.2023 - 02.2024
Kitchen Manager
Beef 'O' Brady's
01.2020 - 02.2024
Customer Service Representative
2infinity
06.2018 - 04.2022
Some College (No Degree) - Computer And Information Sciences
University of Southern Newhampshire