TRISTAN M
Sarasota,FL
Summary
With a strong foundation in sales and customer service, I have gained hands-on experience in various roles as a college student. As a Sales Representative, I consistently exceed sales targets by building strong client relationships and effectively communicating the value of the products I represent. My experience in the automotive and service industries has honed my ability to provide top-tier service, efficiently manage multiple tasks, and maintain high standards of quality and customer satisfaction. Additionally, I possess a keen eye for detail and organization, whether it involves managing vehicle detailing for luxury brands or ensuring seamless operations in fast-paced environments. My commitment to delivering exceptional results and my ability to adapt quickly to new challenges make me a valuable asset to any dynamic team.
Overview
3
3
years of professional experience
Work History
Field Sales Representative
Vexus Fiber
2024.08 - 2024.08
- Conducted door-to-door sales for Vexus Fiber, promoting fiber internet services to at least 100 potential customers a day in newly constructed service areas.
- Educated customers on the benefits of Vexus Fiber over competitors, highlighting lawsuit information, shared network drawbacks, and superior service quality.
- Performed competitive analysis by comparing competitor pricing, service reviews, and lawsuit history to effectively position Vexus Fiber as the preferred provider.
- Scheduled installation appointments by collecting customer information, verifying time slot availability, and confirming appointments via phone and text message.
- Maintained organized records of customer interactions and sales using Google Calendar and company-specific apps to track installations and follow-ups.
- Collaborated with the order entry team to ensure seamless scheduling and installation processes, contributing to high customer satisfaction.
- Developed a deep understanding of the product, including technical specifications and customer benefits, to confidently address customer questions and concerns.
- Managed post-sale follow-ups, ensuring successful installations and addressing any customer issues promptly.
- Adhered to a disciplined routine to maintain high performance, including regular study of sales techniques, product knowledge, and competitor analysis.
Auto Detailer
International Auto Spa of Sarasota
2023.12 - 2024.02
- Collaborated with neighboring BMW and Lamborghini dealerships under a service contract, providing hand washes and full detailing services for luxury vehicles, ensuring they met showroom standards.
- Managed the delivery of detailed luxury vehicles to the appropriate areas, including the detail garage, sales personnel, or sales management, ensuring seamless operations and customer satisfaction.
- Worked in the drive-through wash tunnel, efficiently cleaning and maintaining non-luxury customer vehicles, ensuring all customers received high-quality service regardless of vehicle type.
- Balanced luxury detailing with everyday customer service, maintaining high standards for both luxury and non-luxury vehicles.
- Contributed to the premium image of the dealership by consistently delivering meticulous and efficient vehicle cleaning services.
Head Busser, Server, Host, Food Runner
Mona Lisa Italian Restaurant
2023.01 - 2023.11
- Set a positive tone as the first point of contact, ensuring an exceptional customer experience from the moment guests arrived.
- Developed strong communication skills by supporting server efficiency, introducing guests to services, and taking detailed orders.
- Successfully upsold high-margin items, demonstrating an ability to increase revenue through strategic sales techniques.
- Trained new staff, showcasing leadership skills and the ability to teach and mentor others to maintain high service standards.
- Adapted quickly during peak hours, improving service efficiency, which directly enhanced customer satisfaction.
- Built strong relationships with management and team members, reflecting an ability to collaborate and contribute to a positive work environment.
Solar Sales Representative
Florida Power Management/Titan Solar
2022.07 - 2023.01
- Duties included door to door sales and solar education to homeowners
- Demonstrated cost savings models to promote solar energy products, systems, or services
- Discussed electrical energy requirements, site conditions, price, and other factors to assist potential customers with product choices.
- Completed follow-up calls to prospective customers, building lead pipeline to increase revenue
Counter Associate
Culver's Restaurant
2021.06 - 2022.06
- Trained new team members in customer service and company policies, ensuring a well-prepared and cohesive staff.
- Proactively managed inventory by identifying upcoming expiration dates and excess perishable goods, helping reduce waste.
- Maintained consistent quality and presentation standards by carefully following recipes and portion controls.
- Streamlined operations by expertly navigating menus and POS systems, contributing to efficient service.
Education
High School Diploma -
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2025
Skills
- Sales Expertise
- Customer Relations
- Product Knowledge
- Objection handling
- Follow-up skills
- Closing Sales
Timeline
Field Sales Representative
Vexus Fiber
2024.08 - 2024.08
Auto Detailer
International Auto Spa of Sarasota
2023.12 - 2024.02
Head Busser, Server, Host, Food Runner
Mona Lisa Italian Restaurant
2023.01 - 2023.11
Solar Sales Representative
Florida Power Management/Titan Solar
2022.07 - 2023.01
Counter Associate
Culver's Restaurant
2021.06 - 2022.06
High School Diploma -
State College of Florida, Manatee-Sarasota
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