Tristan Bell
Feeding Hills
Summary
Sales and Store Manager with over 4 years of experience in driving sales performance and enhancing customer satisfaction and employee retention. Demonstrates expertise in customer service, team leadership, and sales optimization, leading teams to consistently achieve and exceed targets. Passionate about mentoring staff and fostering a collaborative environment that encourages professional growth and maximizes customer engagement. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
LA Fitness
07.2025 - Current
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers enjoyment.
- Conducted regular competitor analysis to stay ahead in market trends and offerings.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Store Manager
Simply Wireless Verizon
10.2024 - 07.2025
- Led a team of sales associates to achieve monthly targets, fostering a culture of accountability leading to results in overall sales performance month over month, as well as year over year.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Representative & Team Lead
Cellular Sales Verizon
09.2021 - 10.2023
- Coached team members through role-playing scenarios, improving their skills in overcoming objections and maximizing sales opportunities.
- Coordinated training sessions for new hires, fostering a supportive environment that accelerated onboarding and team cohesion.
- Expanded customer base through cold calling, networking, and relationship building.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Security Management
Canna Provisions
01.2021 - 01.2022
- Implemented comprehensive security protocols, mostly for reducing unauthorized access incidents and enhancing overall safety for shoppers and employees
- Conducted thorough risk assessments to identify vulnerabilities within the building/doorways/transport vehicles
- Demonstrated strong interpersonal skills by training staff on security best practices, enhancing team awareness and commitment to safety.
- Cultivated strong relationships with local law enforcement and emergency services, to foster a collaborative approach to security management.
Door-to-Door Sales Representative
Trinity Solar
01.2020 - 01.2021
- Increased sales revenue by establishing and maintaining strong client relationships.
- Provided ongoing support to existing customers, addressing concerns or questions promptly and professionally.
- Developed customized product presentations for clients, highlighting unique features tailored to their needs.
- Optimized route planning, maximizing daily contact with potential customers while minimizing travel time.
- Built a strong referral network through active involvement in local community organizations and events.
Maintenance Crew Member
Healthtrax Fitness
03.2018 - 11.2019
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
Dishwasher
Yarde Tavern
08.2016 - 01.2018
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Education
Associate of Science - Business Administration And Management
Springfield Technical Community College
Springfield05-2020
Certificate - Personal Training
NASM
12.2020
Skills
- Team Leadership
- Operations management
- Customer relationship management (CRM)
- Performance Metrics
- Problem Solving
- Strategic planning
- Verbal and written communication
- Conflict de-escalation
- Sales expertise
- POS system operation
Timeline
Assistant General Manager
LA Fitness
07.2025 - Current
Store Manager
Simply Wireless Verizon
10.2024 - 07.2025
Sales Representative & Team Lead
Cellular Sales Verizon
09.2021 - 10.2023
Security Management
Canna Provisions
01.2021 - 01.2022
Door-to-Door Sales Representative
Trinity Solar
01.2020 - 01.2021
Maintenance Crew Member
Healthtrax Fitness
03.2018 - 11.2019
Dishwasher
Yarde Tavern
08.2016 - 01.2018
Associate of Science - Business Administration And Management
Springfield Technical Community College
Certificate - Personal Training
NASM
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