Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tristan Boie

Mount Airy,MD

Summary

Detail-oriented and customer-focused professional with a strong passion for technology, seeking a cloud support engineer position to leverage excellent problem-solving and communication skills. Committed to providing exceptional customer support and eager to gain hands-on experience in IT operations, troubleshooting, and system maintenance.

Overview

6
6
years of professional experience
3
3
Certificate

Work History

Waiver Service Provider

CLCA
05.2020 - Current
  • Implements objectives on treatment plans for developmentally disabled child, resulting in measurable progress toward goals
  • Helps child understand how to complete tasks through communication in a manner that is comprehensible
  • Assists in completing tasks involving mathematics, vocabulary comprehension, writing, and the value and effective utilization of money

Stocking 2 TA

Walmart
07.2018 - Current
  • Contributes to efficient store operations by unloading, organizing, and stocking merchandise, resulting in a streamlined inventory management process
  • Provides excellent customer service by promptly responding to inquiries and resolving issues, maintaining high customer satisfaction

Education

Bachelor of Science - Computer Networks And Cybersecurity

University of Maryland Global Campus
Adelphi, MD
12-2022

Associate of Science - Computer Science

Frederick Community College
Frederick, MD
05-2020

Skills

  • Hardware and Software Troubleshooting
  • Linux/Windows OS admin/troubleshooting
  • Windows Troubleshooting Tools (Event Viewer, Task Manager, Performance Monitor)
  • Windows Server (Active Directory, SharePoint, Exchange)
  • Networking (LAN/WAN, HTTP, TCP/IP, routing, switching, DNS, OSI model, firewalls, traceroute, iperf, dig, CURL)
  • Cloud Computing
  • VMware Workstation
  • Programming Skills (PowerShell, Linux, Python, Java)
  • Soft Skills (Customer Service, Communication, Sal)
  • Microsoft Office Suite

Accomplishments

Magna Cum Laude

Issued by University of Maryland Global campus * Dec 2022 Earned for acquiring cumulative GPA between 3.901 and 3.999


Eagle Scout

Issued by Boy Scouts of America * July 2015

Highest honor in Boy Scouts of America

Certification

CompTIA A+

Issued Jul 2023 * Expires Jul 2026


Amazon Web Services Certified Cloud Practitioner

Issued Jan 2023 * Expires Jan 2026


CompTIA Security+

Issued Jun 2022 * Expires June 2025

Timeline

Waiver Service Provider

CLCA
05.2020 - Current

Stocking 2 TA

Walmart
07.2018 - Current

Bachelor of Science - Computer Networks And Cybersecurity

University of Maryland Global Campus

Associate of Science - Computer Science

Frederick Community College

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Tristan Boie