Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Borel Doucet

Rockwall

Summary

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Overview

10
10
years of professional experience

Work History

Shift Supervisor

Starbucks
03.2025 - Current
  • Supervised daily operations, ensuring compliance with quality and safety standards.
  • Trained and mentored team members to enhance performance and customer service skills.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Collaborated with management on strategic initiatives to improve store efficiency and profitability.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective communication.

Barista

Starbucks
08.2022 - Current
  • Greeted and served an average of 300+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment
  • Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.
  • Maintained a clean and professional appearance and dining area for guest satisfaction.
  • Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
  • Delivered outstanding customer service to all customers by acting with a customer-first attitude.
  • Anticipated customer and store needs by constantly evaluating environment and customers for cues.
  • Followed operational policies and procedures (incl. cash handling, safety, and security) to ensure the safety of all partners during each shift.

Key Manager

Texas Roadhouse
05.2017 - 09.2022
  • Assisted in the execution of sales, steps of service, and guest satisfaction.
  • Assisted in the overseeing of large parties and controlled the flow and operation of the building.
  • In conjunction with all Management, enforced compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times.
  • Provided/directed all Front of House training.
  • Created a safe environment by following our core values and operational goals, and implemented contests, theme nights, and created incentives for the staff.
  • Understood, managed, and practiced safe food handling procedures.
  • Handled up to $5,000 in cash nightly and completed nightly reports for the business.

Barista/Shift Supervisor

PJ'S Coffee of New Orleans
10.2015 - 10.2019
  • Greeted and served an average of 300+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment
  • Advised customers on coffee blends, roasts, teas, specialty espresso beverages, and artisanal pastries, offering accurate, detailed information about origin and flavor
  • Maintained an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar
  • Led the day-to-day activities of barista team, coordinates breaks for hourly partners, and keeps management informed of area activities and any significant problems.
  • Completed opening, daily and closing procedures/checklists in accordance with policies/procedures.

Education

No Degree - General Studies in Arts and Humanities

McNeese State University
Lake Charles, LA
01.2016

Skills

  • Customer-oriented
  • Workplace safety
  • Staff motivation
  • Inventory control and record keeping
  • Cash handling
  • Employee training

Timeline

Shift Supervisor

Starbucks
03.2025 - Current

Barista

Starbucks
08.2022 - Current

Key Manager

Texas Roadhouse
05.2017 - 09.2022

Barista/Shift Supervisor

PJ'S Coffee of New Orleans
10.2015 - 10.2019

No Degree - General Studies in Arts and Humanities

McNeese State University

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