Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Tristan Bottrell

Jenison,MI

Summary

Experience in multiple different areas, such as customer service, deflating and handling situations, creating events and activities, scheduling employees, building team relations, and resilience to get things done correctly. I’m willing to learn new things and have experience with random hobbies, including computer/tech fixing and building, and automotive fixing.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Recreational Manager

Sandy Pines Recreation Campground
Dorr, Michigan
05.2022 - 08.2025
  • Managed daily operations of campground activities and events.
  • Coordinated staff schedules to ensure adequate coverage for all recreational programs.
  • Developed engaging recreational programs for campers of all ages and interests.
  • Created new schedules for all employees.
  • Creates new ideas and activities for all aspects of the park.
  • Managed over Pool staff, Concessions staff and Recreation staff.
  • Dealt with issues with costumers and maintenance issues around the park.
  • Created activities for team bonding.
  • Trained and supervised seasonal staff in customer service and safety protocols.
  • Monitored facility maintenance to provide a safe and enjoyable environment.
  • Implemented strategies to improve customer satisfaction ratings regarding recreation services offered by the organization.
  • Created promotional materials for upcoming recreational events and activities.
  • Coordinated with other departments to ensure smooth operations during events.
  • This is a seasonal position, only working through the summer season.

Costumer service associate

Walgreens
Jenison, Michigan
10.2023 - 05.2025
  • Assisted customers with product inquiries and service requests.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained store cleanliness and organized merchandise displays.
  • Resolved customer complaints promptly and professionally.
  • Collaborated with team members to ensure smooth operations.
  • Educated customers about promotions and loyalty programs.
  • Handled inventory management and restocking of shelves.
  • Trained new associates on customer service procedures and policies.
  • Greeted customers and identified their needs.
  • Kept work area neat, clean, and well-stocked at all times.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.

Dishwasher

Russ restaurants
Grandville, Michigan
06.2021 - 08.2021
  • Operated dishwashing equipment to ensure cleanliness and sanitation.
  • Sorted and loaded dirty dishes into the dishwasher efficiently.
  • Maintained clean work areas by wiping down surfaces regularly.
  • Assisted kitchen staff by delivering clean dishes and utensils promptly.
  • Monitored detergent levels to ensure proper cleaning supplies were available.
  • Collaborated with team members to maintain a smooth workflow during peak hours.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.

Education

Jenison Senior High School
Jenison, Michigan

Skills

  • Program development
  • Staff management
  • Event coordination
  • Customer engagement
  • Facility maintenance
  • Recreational marketing
  • Operational efficiency
  • Financial oversight
  • Inventory control
  • Team building
  • Conflict resolution
  • Active listening
  • Time management
  • Communication skills
  • Facility management
  • Activity scheduling
  • Staff scheduling
  • Schedule management
  • Group coordination
  • Activity planning
  • Adaptability
  • Organizational skills
  • Problem-solving
  • Team collaboration
  • Adaptability and flexibility
  • AED operation
  • CPR/First AID certification
  • Lifegaurd Certification
  • 10 HR OSHA course Certification

Languages

English
Full Professional

Certification

Drivers license

CPR/First AID certification - 05/30/2025 (renewed once)

Lifegaurd certification - 05/30/2025 (renewed once)

10hr OSHA construction certification - 10/20/2021

References

References available upon request.

Timeline

Costumer service associate

Walgreens
10.2023 - 05.2025

Recreational Manager

Sandy Pines Recreation Campground
05.2022 - 08.2025

Dishwasher

Russ restaurants
06.2021 - 08.2021

Jenison Senior High School

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Tristan Bottrell