Tristan Bowe
Bristow,VA
Summary
TS/SCI w/ Full Scope Poly cleared Data Center System Administrator with extensive experience at AWS, excelling in AWS Networking and Linux administration. Proven ability to optimize network performance and enhance uptime through effective troubleshooting and collaboration. Strong analytical skills complemented by a commitment to operational excellence and compliance in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Center System Administrator I
AWS
Culpeper, Virginia
11.2025 - Current
- Administered AWS Availability Data Center (ADC) infrastructure, including server hardware, network equipment, and operational monitoring systems.
- Performed routine system maintenance, diagnostics, and break/fix tasks to ensure maximum uptime and service performance.
- Managed physical and logical access controls, asset tracking, equipment RMA, and inventory lifecycle.
- Supported installation, configuration, and troubleshooting of Linux- and Windows-based hosts within AWS production environments.
- Collaborated with networking, infrastructure, and security teams to resolve incidents, maintain compliance, and support availability targets.
- Utilized AWS service tools (CloudWatch, Systems Manager, internal monitoring dashboards) to identify issues and support rapid resolution.
- Documented SOPs, incident workflows, and change management tasks in accordance with AWS operational guidelines.
Data Center Technician L4
AWS
Manassas, USA
11.2022 - 11.2025
- Configured hardware devices and software settings to optimize network performance.
- Installed, configured and tested new servers, workstations, software and peripherals.
- Ran hardware diagnostics to detect and replace failing parts.
- Updated firmware and hardware to conduct regular server maintenance.
- Monitored customer network servers and storage systems to verify uptime and resolution of issues.
- Provided support to launch new data centers located in Columbus, Ohio and Atlanta, Georgia.
Technical Assistance Specialist
BCM One
Ashburn, USA
09.2021 - 09.2022
- Troubleshoot customer issues across the nexVortex product offerings, including SIP Trunking, Managed SIP Trunking, nVFax.
- Investigate client network configuration and connectivity issues alongside client and vendor network teams related to VOIP services.
- Monitor managed customer circuits for network connectivity as well network related incidents.
- Answer telephone calls and emails from Customers and Partners and create/update support tickets according to documented processes and procedures.
- Work on multiple projects including, but not limited to, E911, International & Domestic Fraud, Trunk Redundancy.
- Monitor, trace and investigate the VOIP call path across the nexvortex internal network nodes.
Skills
- AWS Networking
- Cloud Networking
- Routing Protocols
- Firewall Management
- Linux administration
Certification
- AWS Certified Solutions Architect – Associate (SAA-c03), 04/01/25, 04/01/28
- AWS Certified Cloud Practitioner (CLF-C02), 02/01/24, 02/01/28
Timeline
Data Center System Administrator I
AWS
11.2025 - Current
Data Center Technician L4
AWS
11.2022 - 11.2025
Technical Assistance Specialist
BCM One
09.2021 - 09.2022