Tristan Cortez

Company Overview: Customer: brand leader in cream cheese, natural cheese, process cheese, beverages and yogurt.

• Operated knockdown (cutter) machine and slicer, efficiently loading raw materials and meticulously monitoring machine feed and speed. Ensured product accuracy by using precision measuring instruments such as calipers, micrometers, and gauges.
• Inspected and unloaded finished products onto wrapper machine and monitored both wrapper and auto case to ensure products were packaged and boxed properly for distribution. Recorded quantities produced and materials used.
• Performed regular maintenance on machines while keeping detailed reports of maintenance activities to ensure optimal performance.
• Wore protective gear to ensure safety guidelines were followed at all times while operating machinery and complied with company policies regarding quality control procedures.
• Collaborated with team members to optimize production processes and improve overall performance.

Company Overview: Retailer specializing in Western wear

• Greeted and assisted customers with product selection while upselling additional items based on customer interests and needs while providing exceptional customer service.
• Developed promotional strategies to increase sales volume while maintained up-to-date knowledge of store merchandise and policies.
• Restocked shelves as needed to ensure sufficient inventory levels and attended weekly team meetings to review performance goals.
• Built relationships with customers to encourage repeat business.
• Answered customer questions about sizing, accessories, and merchandise care.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Company Overview: Texas grocery store chain

• Oversaw daily operations in the produce department and managed staff to ensure protocol adherence.
• Prepared and packaged fresh fruits and vegetables while maintaining a clean and organized workspace.
• Prepared for and assisted with the ORT audit.
• Made sure that products were produced on time and are of good quality.

Company Overview: Consumer electronics retailer

• Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
• Organized displays according to company standards and assisted customers with locating desired items.
• Processed online orders with accuracy.
• Assisted cashiers when needed.
• Answered customer questions regarding store merchandise, department information, and pricing.