Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Shoe Palace
05.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Package Handler
FedEx Warehouse
06.2022 - 12.2022
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Assembled, sealed, and loaded packages into correct trucks.
Stored and secured packages in designated areas to prevent damage and theft.
Crew Member
Marcos Pizza
09.2020 - 01.2021
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Provided excellent customer service by greeting customers and meeting quality expectations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.